We stayed here for three nights with our three year old, and really enjoyed the resort. We stayed in a studio, which was plenty of space for the three of us (although we would have loved some private space). The studio had a mini-fridge, microwave, and coffee maker. The bathroom was huge and very nicely appointed. The air conditioning worked very, very well, which is a major plus in Texas in July! The grounds are very pretty and the pool and lazy river were lots of fun.

Pros: pool and lazy river are great for kids, the resort has a kids' program that looked awesome (we didn't use it, though), the room was nice, the grounds are very pretty and secluded, very close to Seaworld

Cons: very young staff seemed less than enthused about their jobs, a group of guests at the lazy river was very rude (not the resort's fault), they only provided one packet for coffee and since we are coffee drinkers we had to buy coffee (this probably comes with the territory in a timeshare property like this, but I am used to getting new coffee daily at a hotel), very far from downtown and the Riverwalk, hard to find nearby restaurants, not a good place for a couple to go for a romantic getaway.

Overall, it was a great stay and I'd go again.

We recently stayed here for a week's family vacation.Our unit was beautifully decorated and clean with comfortable beds, and we found the staff to be very friendly/helpful, so I am must admit, I am puzzled by some of these negative service reviews.The pros were the fun swimming pool complex and water slides, and the lazy river with its real sand beach--our 5-year-old twins had a blast! I can identify with some of the other reviewers' frustration about denying kids under 48" access to the water slides. It was very disappointing/confusing for the kids, especially when we've stayed at other Hyatt and Disney properties where they had been allowed on even bigger slides than these. (However, they only monitored this during the day, so we'd go use the slide in the evening with no problem.) The resort had great family activities like making s'mores at the fire pits (they provide all the fixings) and outdoor family movies under the stars (with free popcorn; nice touch!). And this property is so close to Sea World (a 5-minute drive), but still in a private, quiet location off the beaten path. We had a week's pass so we drove conveniently back and forth to the park all week. The only real con for us was the mediocrity of the sole restaurant on the property (limited menu; just OK food, but they did provide pool-side service which was convenient) but there were lots of good choices of restaurants nearby, and we had a unit with a full kitchen, so it wasn't a problem. Overall a great family place to stay in San Antonio's Hill Country with well appointed accommodations, grounds and facilities.

My family stayed here for a week in their 2 bed room suite, it was perfect for us. The room is equip with a full kitchen, washer and dryer, master bed has jacuzzi tub, flat screen tv's in all the rooms with dvd players, and a hugh balcony or patio that you can access from the living area or master bedroom. The property has an awesome lazy river and inn door/ outdoor pool. Every night is special with a family event for movie night at the pavilion to making smores at there camp fires. The location is also great if your visting sea world which is 5 minutes away. We love this resort and will definitely be back. Only draw back is check inn time and check out times.

While the amenities of this place are nice, it was way too crowded for us looking for a romantic getaway. There were no tubes or towels available at at the lazy river in the afternoon. Every spot we looked at was filled with families and kids. Lots of variety at the recreation center-games, media room, several pools, hot tub, lazy river, parks, horse shoes, shuffleboard and nature trails. Not many dining options however. We agree to go on a "sell" tour while here, and the high pressure was not worth the great price they gave us on the rooms. The rooms were nice and spacious but we flipped the breaker the first morning trying to use the toaster and microwave at the same time. The staff was quick to correct the problem.