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“Okayish food but awful service” 1 of 5 stars
Review of Lone Star Cafe

Lone Star Cafe
237 Losoya On The Riverwalk, San Antonio, TX 78201 (Downtown)
210-223-9374
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Ranked #864 of 4,141 Restaurants in San Antonio
Price range: $20 - $25
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Restaurant details
Good for: Local cuisine, Scenic view
Dining options: Lunch, Dinner, Reservations, Late Night
Neighborhood: Downtown
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Okayish food but awful service”
1 of 5 stars Reviewed May 22, 2013 via mobile

Came in for a midweek lunch and was shocked by the awful service. After giving us menus our waitress disappeared for over twenty minutes. Eventually flagged down another member of staff who then took another ten minutes to find our waitress. After another long wait our food came out. It was alright but not great and given the awful service I'd avoid!

  • Visited May 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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337 reviews from our community

Visitor rating
    51
    88
    86
    60
    52
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Franklin, Indiana
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Food is good if you can get the service!”
1 of 5 stars Reviewed May 20, 2013

I can't express enough the terrible service we received at this restaurant. There were 4 of us that decided to try this restaurant due to the location on the river and the great music that was coming from it. We were seated promptly, but that is where the good service ends. We waited 15 minutes for someone to ask for our drink order, introduce themselves or bring menus........just anything! In fact there was a waitress that walked past us countless times, bringing drinks, taking orders and servicing other customers, but never stopped or looked in our direction. I eventually waved someone from the outdoor drink area our way. She said she wasn't our waitress and didn't know who our waitress was (how does that happen in a restaurant????), she was polite and took our drink orders and brought our drinks to us promptly. We waited another 15 minutes for someone to take our food order and again had to wave someone in our direction (not the same waitress that took our food order). The servers were different than the waitresses and would roam around the restaurant trying to figure out what table gets what food (aren't tables assigned numbers location connected with the order tickets???). We saw a server walking around with what looked like our order & flagged him down. Now, comes the good part.....once we finally got our food (45 minutes later) it was very good. We also had to wave someone in our direction to get our bill - 45 minutes later. A total of 1.5 hours was spent in this restaurant due to the poor service, not the atmosphere or of our choosing. We did speak with the manager and they did apologize, but didn't seem sincere. Would recommend this restaurant if you don't care about service. Food was great, musician was good and enjoy eating by the river.

  • Visited April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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Houston, Texas
Top Contributor
82 reviews 82 reviews
44 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
66 helpful votes 66 helpful votes
“I did not like it”
2 of 5 stars Reviewed May 11, 2013

Went for lunch on this restaurant with family as we wanted to eat at a steakhouse. I ordered a rib eye medium rare and got a well done instead. Same for my wife. After we told the waitress she just stared at us and than disappeared for an hour. The rest of our needs during lunch were taken care by other passing waiters who were kind enough to take care our orders. The other plates ordered were mediocre at best and at the end our waitress showed up for the check. Needless to say, her tip matched the service.

  • Visited April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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Canton, GA
Senior Contributor
22 reviews 22 reviews
14 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Just okay”
3 of 5 stars Reviewed May 5, 2013

My salad with smoked chicken breast was very good, as was the prickly pear margarita. Those that ordered steak were very disappointed. It was almost too tough to cut, much less eat.

Visited April 2013
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clayton Missouri
Top Contributor
50 reviews 50 reviews
17 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
64 helpful votes 64 helpful votes
“Just had drinks”
3 of 5 stars Reviewed April 24, 2013

Although we only had beverages and no food, the location overlooking the Riverwalk was nice and service was attentive even when they were busy as Fiesta had begun.

Visited April 2013
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