I was very disappointed in Big Lous. My family of five waited over an hour to be seated, which wasn't surprising. I figured it would be well worth the wait. We ordered a 20 inch brisket pizza, and a 14 inch half cheese and sausage. I also ordered a side salad. The pizza was very thin, and the brisket on top was hard. There was hardly any bbq sauce on it. It tasted like Chucky Cheese pizza. I also got a side salad which turned out to be bigger than I thought, and they brought a tiny cup of ranch for the big salad, and we asked if we could get another cup. They said we could but they were going to charge us for it. Really? It was a tiny cup. You can't tell me they couldn't spare another. They also charge $5 for a to go box. I am sorry but when you are willing to stand in line and pay that amount to eat pizza they shouldn't charge you for everything else too. I was highly disapointed and will never go back, and will tell all my friends who plan on visiting San Antonio not to waste their time. They definitely make the food look better for TV. I
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