Brittnay was our server and she was a very sweet girl BUT needed more training. There were only about 5 tables in the whole place so they were not busy. She took our order OK. Delivered our salad but before we could ask was gone. Waited and finally asked another employee walking by and here she came. Could we please have crackers with our salad. She asked what kind. we said saltines. By the time we had finished our salads she showed up with a package of oyster crackers???? Never refilled our waters or ask if we wanted any additional drinks. We were given PECAN crackers to crack open our crab legs??? Food was OK a little salty. Bought a coupon through Crab shack and was assured we could use after the end date anywhere. Presented it and they did accept it but the Manager had to make a BIG production on how much he was helping us out. Very fake!!! We DID say thank you several times, what else do you want. NOT the best manager on duty, Would NOT go back with that level of service on a very slow night.
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