At La Cantera mall with wife today. Decided on the Cheesecake factory for lunch. Greeter was friendly, table was small but clean. Waitress took our order and we pretty much never saw her again, well correction she served the table next to us with 4 customers about her age and she seemed to know them and never once looked over at us even though she "checked on" that table FOUR times to our ZERO. My wife had a salad that came minus the dressing..no waitress to correct the deficiency. My wife ran out of water and I gave her some of my tea..again no waitress and we are out of water and tea now. We did see her once again walk by us real fast , back turned and oblivious to us trying to get her attention..the service was just terrible, by far the worst we have ever experienced at La Cantera and we eat there at least once a week for lunch or dinner. I give the food a 7 on a 1-10 scale and that is being generous. the service we received was worthy of a 2 or 3 on a good day. Terrible. I have always taught my kids to tip well for good service at least 15 to 20 percent, I am 49 years old and have only not left a tip once in my life many years ago, this time i came close to repeating..but did leave a small tip only because my son works a "tips" job and i know it is relied on by the servers. This situation i felt my wife and i received little to no respect from the server / waitress so a small tip was actually more than she deserved. la Cantera has nice places to eat, i would not go back to the Cheesecake factory even if given a gift card as a present. i would give it away. VERY Disappointed in the experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.