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“Good Value, Great Service!” 4 of 5 stars
Review of Travelodge San Antonio/Near Fort Sam/ATT Center

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Travelodge San Antonio/Near Fort Sam/ATT Center
2.0 of 5 Motel   |   3821 N Pan Am Expy IH-35N,, San Antonio, TX 78219   |  
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Special Offer
Free High Speed Internet
Ranked #205 of 352 Hotels in San Antonio
Battle Ground, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good Value, Great Service!”
4 of 5 stars Reviewed May 21, 2012

Stayed here for three nights 5/17-5/20/2012 with 3 kids, mother-in-law, and husband, who was reporting to Ft. Sam Houston. Service was amazing! The man helped use with our many bags, and got the air and TV on in both our rooms upon arrival. Very friendly, kind, and courteous. The pool was small, but clean, and after our stay at another hotel the two nights before, my kids were very happy to have some pool time! The hotel was undergoing renovations (specifically, exterior painting was being done while we were there), but the inconvenience of that was minimal (couldn't open windows, they were covered with plastic for one day)...plus the painters were also very helpful holding doors for us going in and out when they were nearby. The laundry room only housed 2 washers and 2 dryers, which were enough for me to stay caught up and not have to haul home a bunch of dirty clothes. Though it was obviously an older hotel, our rooms were very clean and comfortable, and huge! The value was good. If I get to go visit my husband again while he's at Ft. Sam, I will most likely stay at this hotel again. :-)

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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101 reviews from our community

Traveler rating
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    29
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    22
    16
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fort Worth, Texas
Top Contributor
53 reviews 53 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 14, 2011

First and foremost the customer service is superior and outstanding to any I've ever received.
There is a by the cup, free coffee machine in the lobby that was fresh and fabulous. The physical property is on the old side and the owner is in the process of renovating. It has new windows and carpet in most rooms; high efficiency toilets and they are working on replacing TVs, tubs, and appliances. A couple of issues with the tub and window in the first room and we were changed to a different room without hesitation and profuse apologies. The king size rooms are spacious and comfortable for two adults; with separate sleeping areas. This was perfect for myself and my son.

Room Tip: check your room before you bring your stuff in.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 18, 2011 via mobile

To start id like to say the young lady at the front desk was sweet and very helpful she faxed my papers for me at 6 in the morning with no problem she smiled she was just really friendly and you don't find that often! The breakfast was light and yummy! The room I got was a king suite it was very clean and spacious even had a fresh smell, the pool was relaxing and quiet there weren't a lot of kids running around the halls where quiet it was relaxing I think I definitly found my regular place in san antonio.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Antonio, Texas
1 review
4 of 5 stars Reviewed July 1, 2010

We weren't always fans of the Travel Lodge Hotels however, our stay at this hotel was quite enjoyable. The rooms were clean and comfortable, maid service was efficient, the breakfast was fresh and I had use of the internet anytime I needed. We were also able to park right outside our room which was a comfort also. I enjoy this hotel

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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houston
1 review
1 of 5 stars Reviewed March 8, 2010

mold, mildew smell, roaches, and holes covered with carpet by the airconditioner, RM 245 twisted my ankle, train every 45 min. turned on the light switch and the microwave came on started right up, ask for wake up call never received one, paid over 80 wow wow wow never again

  • Stayed March 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dunkerque, France
Top Contributor
60 reviews 60 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 28, 2008

Always difficult to find a good price in a great town as San Antonio so we decide to drive to Austin by the Highway I35.
Along the Hwy, lot of motels indicate their prices on great lighting signs and we decide to stop at the Howard Johnson at $42 ... but it was not the good price( about the double...) Just on the side Travelodge indicated $39 and, at the desk ,it was not too the good price and finally it was $65... not really happy of that, one more time but the surprise was when we entry in the room (N°160), it was a SUITE.... What a space, a saloon, the comfort, clean, coffee etc...
What a surprise, a good surprise and a good deal for the price.
Good breakfast and wifi.

  • Liked — the suite
  • Disliked — wrong price on the outside sign
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Mcallen, TX
1 review
3 of 5 stars Reviewed December 25, 2008

We arrived 45 minutes before the 3:00 p.m. check in and attempted to check in our room so we could rest from the 5 hour trip we had. We were informed that there would be a $10 charge for checking in early. This was a first for us, as we have stayed at many other hotels in San Antonio and arrived before the check in time and allowed to check in with no penalty. We decided to wait the 45 minutes and returned at 3:00 p.m. The clerk apologized and said that this hotel was independently owned and the owner charged $10 if you checked in early. Other than this the room was fine for the price. It was conveniently located near the ATT Center where we went to watch the SPURS play.

  • Stayed December 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge San Antonio/Near Fort Sam/ATT Center

Address: 3821 N Pan Am Expy IH-35N,, San Antonio, TX 78219
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #205 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge San Antonio/Near Fort Sam/ATT Center 2*
Number of rooms: 56
Official Description (provided by the hotel):
We're onveniently located - just minutes away from Downtown (Alamo, Riverwalk, etc.). Also, we're close to Fort Sam Houston, Brook Army Medical Center (BAMC). Offering our guests with spacious suites that feature microwaves, iron & ironing board, refrigerators and in-room coffee-makers. Other features include: outdoor pool, hot tub, free wireless internet, free continental breakfast, etc. ... more   less 
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Also Known As:
Travelodge Fort Sam Att Hotel San Antonio
San Antonio Travel Lodge
San Antonio Travelodge
Travel Lodge San Antonio
Travelodge San Antonio

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