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Mokara Hotel and Spa: Traveler Reviews

4.5 of 5
212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa) (Downtown)
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Mokara Hotel and Spa
Ranked #1 of 343 hotels in San Antonio
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342 reviews from our community

Traveler rating
    243
    58
    18
    13
    10
See reviews for
Families
40
 
Couples
159
 
Solo
10
 
Business
57
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Austin
1 review
“Amazing weekend”
5 of 5 stars Reviewed February 11, 2013

My husband and I splurged and had 2 nights and stayed at the Mokara. We hadn't stayed there since it had been the "Watermark". There wasn't one detail compromised. The level of service we received was bar-none. Hilario did everything he could to make our stay exactly what we wanted. Can't wait to go back. Well worth the splurge! My spa facial was one of the best ever.

Room Tip: Request a room that faces the riverwalk.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shisk about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver City, New Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Love this hotel”
5 of 5 stars Reviewed February 9, 2013

The rooms were wonderful! So quiet! The workout room was great. We enjoyed our stay here. You are able to walk out right onto the riverwalk so it was great access. There are not many places to potty dogs in downtown San Antonio, but we were able to make do. I would stay here again.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask KrisH88 about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bakersfield, California
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“An Exceptional Accomodation”
5 of 5 stars Reviewed February 6, 2013

We stayed at the Mokara for a few nights and found it to be an exceptional accomodation. The staff was gracious and personable while the entire property was spotless and comfortable. The complementary water, jetted tub and other extras were very much appreciated.

Room Tip: Request a 'river' view if possible.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dripping Springs, Texas
2 reviews
1 helpful vote 1 helpful vote
“Impeccable hotel and staff”
5 of 5 stars Reviewed February 4, 2013

Our stay at the Mokara was one of the best experiences we have had at any hotel. The location was so convenient that we walked everywhere we wanted to go. The room was beautiful and the breakfast was delicious but the staff was what really set this hotel apart. The valet, front desk staff, concierge, room service staff, even the "turn down" person treated us like we were the most important customer there. Everyone seemed to really enjoy making our stay be the best experience it could possible be - and they did! We will stay at the Mokara again.

Room Tip: We did the breakfast package and you can have it in the restaurant or delivered to your room. Room s...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Andrea M about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manalapan, New Jersey
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Perfect but no view”
4 of 5 stars Reviewed February 1, 2013

We had a brief but memorable stay at The Mokara Hotel and Spa. The service was absolutely impeccable at this hotel. Everyone from the front desk to the bellmen are wonderful and do everything they can to get you whatever you need or don't need. Perfect service. The room was spacious, clean and just plain comfortable. The shower was great and the bed gave us our best night of sleep all week. The spa is worthy of trying as well...very clean and every amenity you would want. The actual massage was good...not great, but good and professional.

It's located right on the Riverwalk, so it doesn't get anymore convenient than that. There was no view from our room which was disappointing but that's just nitpicking. Do not hesitate to stay here...the perfect place if you are going to the Riverwalk.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Tom N for San Antonio
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Mokara Hotel and Spa
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Additional Information about Mokara Hotel and Spa

Also Known As:
Mokara Hotel San Antonio
Mokara Hotel
Watermark Hotel San Antonio
Watermark Hotel
Address: 212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in San Antonio
#5 Romantic Hotels in San Antonio
#11 Family Hotels in San Antonio
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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