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“Elegant.” 4 of 5 stars
Review of Mokara Hotel and Spa

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Mokara Hotel and Spa
4.5 of 5 Hotel   |   212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa) (Downtown)   |  
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Ranked #2 of 352 Hotels in San Antonio
Houston, Texas
Top Contributor
106 reviews 106 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
71 helpful votes 71 helpful votes
“Elegant.”
4 of 5 stars Reviewed December 7, 2012

This is a small intimate boutique on the hotel on the River walk. Rooms were very spacious and well appointed. Bathrooms high end. Very quiet hotel with good gym. I do not think the hotel would be worth it unless you are able to secure the river walk view with balcony.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
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English first
Philadelphia, Pennsylvania
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 7, 2012

As someone who travels at least twenty weeks of the year, I am in many hotels in many places, but my favorite is the Mokara in San Antonio. This small boutique hotel in the middle of downtown San Antonio is an oasis in the middle of the hustle and bustle outside. From the minute that you walk in, there is a feeling of peace and quiet and the staff never fail to exceed my expectations.
On a recent trip, Hannah Hagan, one of the front office managers went well above and beyond, to take care of temporary construction related noise in the street below. They always remember my name when I arrive back at the hotel and could not be more professional and helpful. This is what great service looks like.
With rooms that exude tranquility, a great gym and pool on the roof, this is the place to stay in San Antonio.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Contributor
18 reviews 18 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 26, 2012

We live in far Northwest San Antonio and often do not take advantage of the Downtown area as we won't drink and drive. So, not able to get away for my wife's birthday due to hosting for Thanksgiving, we decided to have a small staycation in our home town.

We were enticed into booking the Mokara on a third night free promotion and we were a little nervous that we might get an "off" room due to the discount. We were pleasantly pleased with the huge room with gorgeous river view and gigantic bath with large Jacuzzi/ garden tub.

Very late nights made for lazy mornings and room service was prompt with the Bloody Mary's (very tasty!) and breakfast.

The staff was quite helpful and we received an email from the concierge prior to arrival welcoming us and asking if we had needs and/ or were we in for an occasion. They had great suggestions for our Birthday weekend.

An excellent hotel which we would recommend highly!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHotelsManager, Manager at Mokara Hotel and Spa, responded to this review, November 27, 2012
We're so glad you enjoyed your staycation at the Mokara! Sometimes the best getaways are right in your own backyard. We're glad the concierge and Food & Beverage teams were able to add a special touch to your birthday weekend and we hope you'll join us again for your next hometown getaway!
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Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2012

Friendly staff, beautiful location on the River walk, & large, clean rooms. We stayed for 4 nights and were very happy with our room and the attention we received from the staff. The location on the river walk is fantastic! The Alamo, shopping and dining are all very close by. We didn't have time to try the spa but it looked beautiful and smelled great.

Room Tip: Ask for one that overlooks the River Walk!
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniHotelsManager, Manager at Mokara Hotel and Spa, responded to this review, November 27, 2012
Thank you for taking the time to submit your review! We're so glad you had such a great experience and look forward to seeing you on your next trip to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
322 reviews 322 reviews
102 hotel reviews
Reviews in 81 cities Reviews in 81 cities
276 helpful votes 276 helpful votes
5 of 5 stars Reviewed November 13, 2012

Checked in for a business ess trip without any idea it was the top rated San Antonio hotel and wasn't disappointed, rooms remind me of luxury British hotels, a feeling of quality and style without being flash. Stylish and lovely rooms and amazing bathrooms, seafood restaurant is also amazing - I spend many nights in hotels and this is the best for me this year and in fact for quite some time - would pitch it against the best, simply superb service and surroundings, stay here if you can.

Rob

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed November 10, 2012

A little difficult to find at first, but once we arrived, it was great. Recommend that you find a package deal to include valet service because there's no hotel parking and the cost is about $32 per day. There is a large garage two blocks away if you want to self park. The second you enter the lobby, the fragrance will immediately take over and you just know that this is a special experience. From front desk, bellman, and concierge, the on boarding is terrific. We were celebrating our anniversary and the concierge ordered champaigne and chocolate strawberries for us - nice touch ! When booking, request a room with a view of the riverwalk and ask for a high floor as it can get rather loud at night if you're on the lower floors. The top floor has a hot tub, cafe, gym, and small pool with nice views of the city. The spa did not wow me with the facility or treatments - steam room was under repair, hot sauna was not working, and my masseuse left me feeling a little worse than better. My wife enjoyed her half day treatment and had a better masseuse who can make all the difference. We had breakfast included and it was a bit confusing as one morning, it was a $36 credit for two, and next morning, it was all inclusive. The beds are very comforable and rooms are spacious. I would come back here for the right room floor level and view, and hopefully a better spa experience. This is probably one of the best locations you can find right on the river walk.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington,DC
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 8, 2012

This boutique hotel was such a find! The staff throughout the hotel - bellman, front desk, pool, cafe, restaurant, housekeeping, etc - go out of their way to greet you, offer assistance, double check that you have everything you need. The rooms are comfortable and offer a nice view of the Riverwalk from your balcony. They offer complimentary coffee each morning and service is very quick. You never felt that the hotel was taking care of anyone but you! A great find away from the convention center atmosphere and the larger chain hotels. Well worth it and made our visit special.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mokara Hotel and Spa

Address: 212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in San Antonio
#1 Romantic Hotel in San Antonio
#3 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mokara Hotel and Spa 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Also Known As:
Mokara Hotel San Antonio
Watermark Hotel San Antonio

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