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Mokara Hotel and Spa: Traveler Reviews

4.5 of 5
212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa) (Downtown)
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Mokara Hotel and Spa
Ranked #1 of 343 hotels in San Antonio
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344 reviews from our community

Traveler rating
    245
    58
    18
    13
    10
See reviews for
Families
41
 
Couples
160
 
Solo
10
 
Business
57
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Everything is true and then some !”
4 of 5 stars Reviewed November 10, 2012

A little difficult to find at first, but once we arrived, it was great. Recommend that you find a package deal to include valet service because there's no hotel parking and the cost is about $32 per day. There is a large garage two blocks away if you want to self park. The second you enter the lobby, the fragrance will immediately take over and you just know that this is a special experience. From front desk, bellman, and concierge, the on boarding is terrific. We were celebrating our anniversary and the concierge ordered champaigne and chocolate strawberries for us - nice touch ! When booking, request a room with a view of the riverwalk and ask for a high floor as it can get rather loud at night if you're on the lower floors. The top floor has a hot tub, cafe, gym, and small pool with nice views of the city. The spa did not wow me with the facility or treatments - steam room was under repair, hot sauna was not working, and my masseuse left me feeling a little worse than better. My wife enjoyed her half day treatment and had a better masseuse who can make all the difference. We had breakfast included and it was a bit confusing as one morning, it was a $36 credit for two, and next morning, it was all inclusive. The beds are very comforable and rooms are spacious. I would come back here for the right room floor level and view, and hopefully a better spa experience. This is probably one of the best locations you can find right on the river walk.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington,DC
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“Wonderful Hotel from Beginning to End”
5 of 5 stars Reviewed November 8, 2012

This boutique hotel was such a find! The staff throughout the hotel - bellman, front desk, pool, cafe, restaurant, housekeeping, etc - go out of their way to greet you, offer assistance, double check that you have everything you need. The rooms are comfortable and offer a nice view of the Riverwalk from your balcony. They offer complimentary coffee each morning and service is very quick. You never felt that the hotel was taking care of anyone but you! A great find away from the convention center atmosphere and the larger chain hotels. Well worth it and made our visit special.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Tx
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
“Great Hotel”
5 of 5 stars Reviewed November 4, 2012 via mobile

In a City of convention size hotels this boutique property has it all. The interior is done in good taste on a Ritz or Four Seasons level.

Breakfast was very good and the Riverwalk seating makes it even better. The staff is friendly and dedicated to taking care of guests needs. You can have complimentary coffee delivered to your room at any time plus the is a Nepresso machine in the room.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask piatty73 about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Romantic, relaxing hotel with great River Walk access!”
5 of 5 stars Reviewed November 4, 2012 via mobile

We will only stay at Mokara when we come back to San Antonio. It has great access to the River Walk, but it is elegant and not "touristy" feeling. We randomly ended up in San Antonio for my birthday weekend. We were supposed to stay at the Grand Hyatt, but I was incredibly underwhelmed after we got there. We turned to Mokara based on other reviews. Mokara's concierge recommended a great local restaurant to for dinner. When we got back to our room, the staff signed a birthday cars for me and left us a bottle of champagne and chocolate covered strawberries - so nice. All the rooms also have great soaking tubs. We are looking forward to our next stay in SA!

  • Stayed November 2012
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask MaegUT07 about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Can't wait to go back!”
5 of 5 stars Reviewed October 30, 2012

This is a beautiful hotel with a wonderful spa. The rooms are fantastic....just wait till you see the jacuzzi tubs in EVERY room! The staff is very helpful and very friendly. They have wonderful packages that even include wine with your turn down service. This is a must!

Room Tip: View of the Riverwalk!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask KimmyMusic about Mokara Hotel and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mokara Hotel and Spa

Also Known As:
Mokara Hotel
Mokara Hotel San Antonio
Watermark Hotel San Antonio
Watermark Hotel
Address: 212 W. Crockett, San Antonio, TX 78205 (Formerly Watermark Hotel and Spa)
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in San Antonio
#5 Romantic Hotels in San Antonio
#11 Family Hotels in San Antonio
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Mokara Hotel and Spa
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