This hotel is great. Very convenient location and the entire staff is very pleasant and helpful. The reviews I read some good, some not so good gave me concern until I arrived and saw it for myself. The ambience (what some were calling darkness) is exquisite. The rooms are not old and dated as some mentioned. They are wonderfully appointed. The valet and doormen treated us like they really appreciated us and helped us with anything from directions to extra things they were not obligated to do. I will stay here everytime I can while on business and pleasure. If this hotel doesn't do it for someone then they are not appreciating excellance.