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All 343 San Antonio hotels

Holiday Inn Hotel & Suites San Antonio Northwest: Traveler Reviews

3.0 of 5
5535 University Heights & Silicon Road, San Antonio, TX 78249
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Holiday Inn Hotel & Suites San Antonio Northwest
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Ranked #44 of 343 hotels in San Antonio
Most recent review
5 of 5 stars Reviewed December 3, 2012
AnotherNiteOnTheRoad Houston, Texas
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36 reviews from our community

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Houston, Texas
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
“An undiscovered gem.”
5 of 5 stars Reviewed December 3, 2012

I like new hotels like the Holiday Inn Hotel & Suites San Antonio Northwest. I don’t particularly like the fact that the GPS didn’t know where the hotel was, but the hotel’s website noted the intersection so my GPS did a pretty good job of getting me there. There is another very nice relatively new Holiday Inn in San Antonio – Holiday Inn North/Hill Country on Redland Road. I’ve stayed there several times, and have reviewed it as well. Don’t confuse these two – both are new and north, but on different sides of the city. This review is for the Holiday Inn on University Heights & Silicon Road.

Anyway, this property was new, spotlessly clean, and one of the quietest places I’ve ever stayed. I was upgraded to a king suite, with modern décor and lots of room. This property was so quiet that I felt like I was the only person in the entire hotel. It may be different in the summer though because of the proximity to local attractions. I also think it just hasn’t been discovered by business travelers yet because it seems a bit out of the way. I found it to be fine and easily accessible to and from everywhere I had meetings.

When I stopped by the front desk to ask about good nearby restaurants, Chase, the young man at the desk said “Trust me… you should stay here and try the hotel restaurant.” I did, and he was right. I had a wonderful salad and pasta, personally delivered by Brian, the chef. After dinner I stayed at the bar for a while visiting with the bartender, Art. I tried Art’s new specialty drink – not totally sure, but I think he called it a Texas Sunrise. It was very nice, and just different enough to call it a “specialty” drink. After a while Brian came back from the kitchen and invited me to sample a new dessert made with banana bread. Yum! The hotel’s slow business really benefitted me that trip, but I had to skip every meal the next day to make up for it!

I highly recommend this Holiday Inn, and I will be back.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
1 review
“Great Stay”
5 of 5 stars Reviewed November 14, 2012

What a great place!! I the internet was very fast, around 10MB (hard to find that) and had a great workout rm so I didn't just have to run the treadmill again. Staff was friendly and helpful. I think the hotel is pretty new and is very clean. this was my first stay but I will stay here on my future trips.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mark L about Holiday Inn Hotel & Suites San Antonio Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Magnolia, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Superb hotel”
5 of 5 stars Reviewed October 29, 2012

This hotel is almost new and in excellent shape. The location is just of I-10 near 1604. Very convenient. Staff is very helpful. Rooms are clean, comfortable, and quiet. This is my second stay. I will definitely stay again.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dennis C about Holiday Inn Hotel & Suites San Antonio Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice new hotel”
5 of 5 stars Reviewed October 21, 2012

I highly recommend this place. The hospitality shown by all the staff all of them was simply the best I ever had. We have spent 5 nights here for rest and relaxation. We have had a great experience here from the very large king suite, to the clean pool and hot tub. We had one complaint about a noisy neighbor and within four minutes it was quiet much better than other hotels!

Room Tip: These are actual suites nice and roomy.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gary L about Holiday Inn Hotel & Suites San Antonio Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Jordan, Utah
1 review
“Great...if you are not a frequent traveler”
5 of 5 stars Reviewed October 19, 2012

First off I rarely do this....but there are a couple of people there that should be recognized. The Food was GREAT. ANN and DREW were awesome. DREW is the COOK...makes a great breakfast, ANN is the Waitress always gets it right and VERY FAST...I am always running late and they took really good care of me. If you are a frequent traveler you know that if you are a Platinum member you usually get free breakfast at HOLIDAY INN....DONT PLAN ON IT HERE. I am on the road 240 days a year. So far this year over 90 nights in IHC hotels. THis was the FIRST holiday inn that did not give me breakfast for free. I got two drink cards and I dont Drink and 1 breakfast. the rest I had to pay for. The Weight room is not bad...but if you need to work your legs...forget it. and the TV is set up on one end of the weight room...hard to see. Also there IS NO INTERNET available in the wieght room. So dont bother expecting an e-mail or listening to Pandora during your work out. The Internet was reasonably fast...BUT you had to login every 2 hours.
The pool was full of leaves and dead bugs...the pool guy showed up the day I left...15 days into my stay.
DALTON was great behind the counter. I wish I could remember the other guys name that was very helpful. young shorter guy...Really nice even tried to get me a free couple of days at the GOLDs gym across the highway...didnt work out but nice of him to try.
The Rooms are OK. Brand new hotel and Holiday INN still can't figure out what frequent travelers need. Two room suite, LCD TVs, nice bath, kitchen area. MICro and Fridge. THe room was ok, just the way it was set up. Not very well thought out. Typical Holiday INN.
They have a nice bar...never went in, but many people were there.
Parking is ok...if they fill up it could get ugly.
They are right next door to a Walmart... handy if you want to get food. or need anything in the middle of the night.
I gave them a good rating...Over all a really nice hotel...they just need to step up the Customer service for their frequent travelers a bit and clean up the pool area. a Weight maching would be nice...of course this is also a rareity at most HOliday Inns.

Room Tip: If you smoke the rooms to the west side are the best to get outside. the East side card reader was b...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask allan d about Holiday Inn Hotel & Suites San Antonio Northwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Holiday Inn Hotel & Suites San Antonio Northwest

Address: 5535 University Heights & Silicon Road, San Antonio, TX 78249
Phone Number:
Region: United States > Texas > San Antonio
Hotel Style:
Ranked #44 of 343 hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
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