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“Inside was nice except the roach we had to kill!” 1 of 5 stars
Review of Salado Creek Villas

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Salado Creek Villas
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2383 NE Loop 410, San Antonio, TX 78217   |  
Hotel amenities
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Inside was nice except the roach we had to kill!”
1 of 5 stars Reviewed August 22, 2013

My boyfriend and I planned a trip to San Antonio for our one year anniversary. Luckily his parents belong to the shell vacations club and one of the resorts was really close to us, seeing as we are living in fort worth. His parents got the room for us. From their website it made it seem like it was a rustic resort in the texas hill country about 12 miles away from the riverwalk. Well as we were using the GPS to find the resort we come to find out its in an area filled with strip clubs and next to fast food places. Not at all what we were expecting. The "resort" looked like it used to be a very old motel and converted to little apartments. The inside was nice and the kitchenette was fine but we encountered a roach that we had to kill! If we were actually in the hill country and in somewhat of a rural area i could understand the bugs. We will not be staying there again and are in the process of trying to get my boyfriends points back for the stay. I would definitely go with somewhere closer to the area attractions. If i wanted to stay at a cheap looking motel i would have.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shell W, Shell Social Media Team at Salado Creek Villas, responded to this review, October 4, 2013
Hi Colleen,

We are sorry to hear the overall resort did not meet your expectations and you felt the units were outdated. We know that when you are staying at our property you expect a certain level of quality. Your feedback is important to us and helps us improve in many areas. Again, thank you for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
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    11
    5
    5
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Rowlett, Texas
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 10, 2013

My family and I stayed in a two bedroom suite for two days. We wish we had stayed closer to Sea World because at least that side of town seemed nicer. At first glance, the rooms seemed nice, but actually the place was dirty. The kids had to wash their feet before they went to bed because their feet were flithy from the floors. The cleaning people drug their vacuum cleaners across the sidewalks outside, such little care they had for their cleaning tools. We asked that our towels and sheets and be changed because they weren't dirty, but I thought they would at least take our trash. They took it out of the bathroom in the master, but left it in the other bath and in the kitchen. They also took my dish towels but didn't give me new ones. We felt so gross when we left that I washed all of our dirty clothes and pillows when we got down to the beach. We will not be staying there again.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed July 8, 2013

My husband and I stayed in a 2 bedroom unit July 4th week. This was our first trip to San Antonio. The resort is right off the highway (off a frontage road) but we stayed at the back of the resort and did not notice any traffic noise...in fact the unit was very quiet. The pictures on the website are accurate as to what the units look like. Nice size unit , but overall much smaller than most 2 bedrooms we have stayed in at other resorts. The second bedroom had 2 twin beds, but no dresser to put clothes in etc...The kitchen was missing many items, but considering the overall kitchen was small I can understand it not being able to house various items. We asked for several items from the front desk staff and we were given the items immediately. Staff was very nice. We booked a tour through the front desk and it was an enjoyable day. There was a convention of 35,000 Christian teenagers in town for a convention so the downtown area was packed for the entire trip. We visited Seaworld and the Riverwalk area and had lunch at Dick's Last Resort which was a hoot. The resort has a large swimming pool with 2 separate kids pools of verious depths. We did not use the pool but the folks in it seemed to be enjoying it. There are 2 hot tubs, but one of them was out of service. My husband used the one closest to the check in area and he enjoyed it all to himself while I did laundry at the coin operated laundry room. There is also a nice sized play ground area. We had breakfast one day in the lobby which was ok. They offered cereals, muffins, English muffins, bagels, sausage and pancakes as well as instant oatmeal, juice, coffee and hot chocolate. The porches on the 2 bedroom units have 2 rockers and a small table if you choose to sit outside. Yes they overlook the parking lot, but at least they offer an outside space. The resort doesn't really offer things to do so if you have small children you would either have to swim a lot or plan to go places to entertain them. Several days a week the resort offers a social with free beer, pop and nacho's with cheese sauce from 4-6:00 P. M. Overall I would stay here again if visiting San Antonio. We had no major problems and liked our unit. The King bed was comfortable and both bedroom as well as the living room had ceiling fans. There were 2 bathroom both with tub/shower combinations and nice sized vanities with granite counter tops. We had plenty of towels, soap, shampoo etc...

Room Tip: Ask for a room at the back of the resort for a quiet experience and to be away from the hotel units.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dallas
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 5, 2013

We stayed here June 23-30, 2013 with our son and his three young children. Unfortunately, San Antonio was experiencing a ferocious heat wave which made participating in any outside activities a challenge.

The unit was adequate for our family. The kitchen was fully equipped, although I would have liked more dishes and storage containers. We were pleased that the unit was cleaned every day and stocked with clean towels. We made sure to tip the maid a dollar or two most days. They work hard and do not earn much money.

My big complaint was that the pool was too hot to swim in during the day (not the resort's fault). Early in the day and in the evening it was always crowed with families and children. It was not possible for we adults to comfortably swim. I suggest they have an adult swim time with "no children allowed."

There was a "happy hour" Tuesday through Friday from 4:00 to 6:00. They gave out free wine, beer, soft drinks and pretzels. The wine wasn't that good but it was free!

The continental breakfast had some healthy options (bagels, yogurt, fruit, oatmeal, granola) and some unhealthy choices (pancakes, sausage, sugared cereal). We were grateful that they offered this free breakfast as most resorts do not.

The front desk was very friendly and responsive to our requests for more towels, trash bags, etc. They were also quite helpful when we asked for directions and help booking a tour. The customer service was excellent.

There is easy access to many of the area attractions as this resort allows easy access to the freeway system.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 29, 2013

We were scheduled to stay two weeks at the Salado Creek, but it was so bad we left after three days. Interval International was able to find us another place to stay in San Antonio the remainder of for our first week, but could not find anything for the second week, so we had to cut our vacation short by a week and return home!

The livingroom furniture was filthy, the arms of the stuffed chairs were stained. The mattress in the pull out couch was torn and stained and only 3 inched thick. The second bedroom can not be considered a bedroom! It had two twin beds and that’s all! No dresser, no end tables or any place to put your suitcases.

Our second week we were scheduled to stay in an even smaller unit. When the staff showed us the unit it was so far below our expectations that we chose to return home rather than stay in it.

The pictures on the website are deceiving, they show the second bedroom from the hall thru the door so you can not tell how really small it is.

The units are quaint and if cleaned up and advertised accurately would be a nice place to stay at a lower rate, but as they are now with the inaccurate description are bound to disappoint future guests. With an accurate description one could choose to stay fully aware of the size of the rooms. The furniture needs to be changed however.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2013

We spent Memorial Weekend at the Salado Creek Villas. It was nice the staff was friendly. The place was clean. It was rustic decor nicely updated. We had a two bedroom end unit with lots of privacy. I would have not wanted to be in the pool area where the room are across from each other. It looks like a motel with rows of rooms on one floor. Continental breakfast was ok pancakes and sausage and white English muffins juice yogurt juice cereal milk coffee tea. Similar to spring hill suites breakfast. The best part was free Internet everywhere in the room pool area lobby. I was also able tp print my boarding passes. The area is a little scetchy I wouldn't go for a walk at night. But close to the freeway and downtown. Grocery stores restaurants and Walmart near by.i would come back again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 7, 2013

As Shell time share owners from Toronto, we drove to San Antonio to stay at the Salado Creek Villas. Our biggest problem was finding the property as it is off the main highway and the GPS does not know that the exit to be taken is an earlier one so that a driver can access the collector lanes. It took us about three days to figure out the Highway turnabout system.
Apart from that , the property is conveniently placed for access to downtown. We had a 2 bedroom unit that was spacious and comfortable. As it was a timeshare we were surprised that breakfast was available every day.
The only negative is that the picture of the outside of the unit with a porch and rocking chairs does not show that the view from the porch is of the asphalt parking lot and the units opposite

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Salado Creek Villas

Address: 2383 NE Loop 410, San Antonio, TX 78217
Location: United States > Texas > San Antonio
Hotel Style:
Ranked #9 of 16 Specialty Lodging in San Antonio
Number of rooms: 155

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