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“Wonderful People and place” 5 of 5 stars
Review of BEST WESTERN PLUS Hill Country Suites

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BEST WESTERN PLUS Hill Country Suites
2.5 of 5 Hotel   |   18555 US Hwy 281 North, San Antonio, TX 78258 (Far North Central)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #42 of 352 Hotels in San Antonio
Certificate of Excellence 2014
Del Rio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Wonderful People and place”
5 of 5 stars Reviewed June 17, 2013

While on vacation, my husband had a heart attack and was transported to San Antonio. I found a room at the Best Western Hill Country that was about a mile from the hospital. The staff was very helpful and concerned. We stayed 3 nights after my husband was released from the hospital. The breakfast was the best we have ever had - served in a nice clean environment. We spent a lot of time in the room, which was a suite and it was very comfortable. There was a nice pool and workout room. It was the staff that made the stay so much more enjoyable.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, July 10, 2013
Our staff was very pleased to hear your wonderul comments. Thank you.
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171 reviews from our community

Traveler rating
    90
    45
    25
    4
    7
See reviews for
77
41
5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Alice, Texas
Top Contributor
91 reviews 91 reviews
52 hotel reviews
Reviews in 31 cities Reviews in 31 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 10, 2013

Stayed here while in SA on saturday to go watch arena football. Now getting here is a little tricky if you miss the exit you will be driving a little ways to turn around. But once you get there the lobby is well lit and check in is a breeze. the room i had, came with fridge, microwave, couch with sofabed, a nice little sitting area, king size bed, and a 45" TV . Some of the switches for the lights are on the outside wall by the bathroom, so you might want to watch your kids on this one. I had no problems during the stay, although there is no vending machine for snacks. Had a nice pool, which the water was a little cold, and the hot tub wasnt quite hot enough. Overall a great stay and i would stay here again!

Room Tip: Make sure you ask for non smoking cause they do have smoking rooms here. First floor is the best.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, General Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, July 10, 2013
So happy you had a great stay. They next time you are here, be sure to come by the front desk, we have a fully stocked sundry with all of your snacking needs! Let us know if there is anything you would like to see there if we don't have it, we love suggestions!
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Spring, Texas, Usa
1 review
4 of 5 stars Reviewed June 6, 2013

We stay with your location at least once a year, when we bring the kids to Seaworld and Fiesta Texas. We enjoy the location and the hotel itself. We can get to the Riverwalk quickly as well, traveling down HWY 281. Good restaurants close by and store for essentials. it is also close to I10 - which is how we get back home to Houston. The kids enjoy the pool and hot tub and we parents enjoy the workout room. We would recommend to freinds adn family for all these reasons.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, June 7, 2013
So glad to have you return to the hotel! We always appreciate any ideas or suggestions for future improvements!
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San Antonio, Texas, Usa
1 review
2 of 5 stars Reviewed May 9, 2013

The room I booked was supposed to be a spa room with two tv's and a full size pull out sofa. I got one tv that you could barely see, a twin sofa and the jacuzzi was a joke. I spoke to the manager about my stay and was told that I could bring my own tv to fit in the room. The wifi kept crashing could not get any work done. The manager and staff did nothing to correct any of the problems. They were not helpful and the room was not worth the money. The breakfast was supposed to be a full breakfast as they quoted and it was the same continental breakfast that you get everywhere else you stay for 1/3 of the price. I would not recommend staying here.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seguin, Texas, United States
1 review
5 of 5 stars Reviewed April 15, 2013

Enjoyed my stay at this hotel. Extravagant lobby, and wonderful staff. They all went out of their way to make our stay a great one, I will definitely be staying there again. Modern rooms with nice amenities and VERY CLEAN bathrooms. The girl at the front desk was great, her name tag said "Katy", and her personality made us feel at home and welcomed from the get go. Most hotels have a decent breakfast, but this one had a real breakfast that was better than many restaurants I have been to.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, April 17, 2013
So happy you had a wonderful stay... we will look foward to your arrival again soon!
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Laredo, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I have stayed in different hotels around San Antonio, but the location of this hotel is excellent. You have everything you need around the corner. Not to metion the hotel itself is very comfortable. Very friendly staff. I really enjoyed my stay at this hotel. You are close to a lot of great restaurants, and all sorts of entertainment.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, April 9, 2013
I agree, our location is great. So much around the hotel that you really don't have to go far. Very convenient for the business and leisure traveler. Bowling, ice skating, movie theater, restaurants and bars galore... all within 1 mile radius!
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French Lick, In
1 review
5 of 5 stars Reviewed March 26, 2013

Excellent management. They all went the extra mile to make our stay great. I have nothing more to add but the instructions say that my review must be at least s 200 characters. I still need 24 characters so here they are.


  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWHCS, Manager at BEST WESTERN PLUS Hill Country Suites, responded to this review, March 28, 2013
Short and sweet... love it. Thank you and we look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hill Country Suites

Address: 18555 US Hwy 281 North, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Best Value Hotel in San Antonio
#34 Business Hotel in San Antonio
#43 Family Hotel in San Antonio
#52 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Hill Country Suites 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
We are an all-suite hotel in North Central San Antonio Stone Oak. Each room features a sitting area with sleeper sofa, 2nd television set, refrigerator and microwave and many other amenities. We have luxury rooms with Jacuzzis or kitchens as well as an outdoor pool and spa, fitness center, business center and sundry. Your stay with us is sure to make you feel right at home! ... more   less 
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Also Known As:
Best Western Plus Hill Country Hotel San Antonio
Best Western San Antonio
San Antonio Best Western

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