I chose this hotel over cheaper one's because of the rave reviews about cleanliness. Well I don't know if management changed or what , but our room was disgusting! Not where you could see it so with a quick look it does not seem so bad. It's when my kids dropped something and it rolled under the bed - it was disgusting! Candy wrappers, used tissues and empty water bottles all over the floor. Does not say much for the previous occupants - but worse for the cleaning staff - you only clean what you see?
Well that freaked me out so I was concerned about everything else. It really bothered me because then I had doubts about how they were doing the laundry, how clean were the carpets where you walked on them 9not too clean - we kept our shoes on) and how sterile was the bathroom (had to take our chances there). We checked in so late the first night after a day at Sea World and left so early again it was not until the second night I saw this.
I told the guy at checkout about the issue - and he said 'Didn't you tell anyone?'. As if it was my fault that they did not clean properly! Their concern should be correcting the problem, not assigning blame. He did apologize perfunctorily - and I really felt like I was being dismissed. To my mind the management there does not care - so it won't change.
Well I would not stay there again - their rates are higher for short stays so I'd rather stay at a place that I am expecting to be a dump than pay more and get this!
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- Also Known As:
- Studio 6 San Antonio - 6 Flags
- Studio 6 San Antonio - Six Flags Hotel San Antonio