My wife and I stayed here the night of 7/28/12 in Rm. 210 to be close to a formal banquet, and to get away for a night.
The location is fairly convenient - within walking distance of the scene at St. Paul's Square, Rivercenter, and the Riverwalk.
The rooms were clean, and large, if a bit narrow. The bathroom was clean, and while not fancy, was functional - more so than other nicer bathrooms, namely the bath/shower which had shelves for personal bath products.
The free breakfast was decent and adequate - standard continental fare plus hot items - make-yourself waffles, scrambled eggs, and breakfast sausages.
The bed was comfortable enough, and the A/C worked well, but I got a horrible night's sleep. First, the street traffic was quite loud - lots of loud Harley's seemed to be on the streets all evening. I don't hold that against the hotel - being from the area, I knew that this was a possibilty.
What I do hold against the hotel are the tiny (and too few) pillows on the king-sized bed - I just could not get comfortable, and the pillows offered were the same as I've received at other, more common BW hotels - I was expecting a bit more in that regard considering the price.
The decor is nice, and appropriate for the hotel theme, but the lighting in the room was dark - even with all the lights going. The lamps and light fixtures are what I'd call "Western Tiffany-style", with amber-glass lampshade panels which don't provide too much light.
There is only one elevator, and it tends to be a bit slow.
Parking - if you are fortunate enough to get a space in their tiny parking lot - DON'T MOVE YOUR CAR! You likely will not be able to park there again. Try and walk to your eatery, if possible. The hotel does offer overflow parking about a block to block and a half away, down a narrow and poorly-lit alley to a poorly-lit parking lot. I was a bit nervous for my personal safety getting to and from that lot, and worried my car would be broken into. Luckily, there were no problems with that. There are city employees parked on portions of that lot, which is generally better lit, and has people coming and going, to hopefully deter any would-be thieves.
Would I recommend this hotel? Yes, if you have no problems with what I've detailed above. Woud I stay here again? Probably not, especially given the near $175/night with room + taxes, and the issues faced.
Try rooms on the north side of the building - not fronting Commerce Street.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 6, 2012
Thank you so much for letting us know how we performed during your stay. I just had an opportunity to respond to another guest review and the overflow parking being the subject of discussion I wanted to reiterate the value of the free parking offered by the property and emphasize the safety aspects of the over-flow lot... The property is located in St. Paul Square District, one of the most historic, valuable and best looked after regions of downtown San Antonio...this small district went thru a huge revitalization aided by one of the country's richest developers, building several hotels and high-end condominiums in a one square mile area around the original Sunset Station Train Depot...it has its' own security detail managed by one of San Antonio's "top" retired police officers. The overflow lot, additional spaces beyond our own on-site parking, are secured thru a special paid arrangement with the city. This lot is leased by us and has it's own security since it belongs to city employees and although we pay a monthly fee for its' use we do not pass any of that along to our guests. So, hopefully your next visit will continue to be just as enjoyable as this one, plus you'll be completely worry-free, we hope.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.