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“Cool, restful, unassuming hotel.” 5 of 5 stars
Review of BEST WESTERN PLUS Sunset Suites-Riverwalk

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BEST WESTERN PLUS Sunset Suites-Riverwalk
2.5 of 5 Hotel   |   1103 East Commerce Street, San Antonio, TX 78205 (East Side)   |  
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Ranked #34 of 353 Hotels in San Antonio
Aberdeen, United Kingdom
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Cool, restful, unassuming hotel.”
5 of 5 stars Reviewed May 11, 2012

We stayed here for 4 nights in April and found it a nice, cool haven from the heat (95 degrees) and bustle of San Antonio's Fiesta Week. We found the 'dark' decor and the space of the suite very relaxing and, as a light sleeper, surprisingly I found the road noise was not at all intrusive but quite soothing (!) as it's flowing traffic, not stop/start. The staff are pleasant and the housekeepers do an excllent job - spotlessly clean rooms - thank you. The soundproofing between rooms is also very good - we were not aware of other guests at all. We enjoyed the short walk to the centre of SA but also used the buses to get around and the yellow route which passes the door is very handy. Breakfast was better than you could expect for a free buffet - fresh, not packaged. For a 'budget' range hotel, it reaches way over that and this is an excellent place to stay in SA

Room Tip: Top floor, at the back, was great.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, May 13, 2012
We're glad you had a fantastic Fiesta and a restful sleep back at the hotel. With only two blocks to the River Walk and free parking, you can't get a better deal, right? We're glad you enjoyed out freshly prepared Breakfast Buffet (and you are correct, it is NOT packaged...really fresh). We hope to see you again and please don;t wait a whole year full next Fiesta.
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665 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Ruidoso, New Mexico
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 8, 2012

What a fantastic place to stay! The Riverwalk was such an awesome place with all the great building and stores. You can walk anywhere from the hotel. The room was clean, comfortable and very nice. Free parking, internet and breakfast. The breakfast was good and hot and a variety of different items to pick from. The coffee always fresh and hot. A very friendly staff and atmosphere. It was such a nice place to stay and so accessible to so many things to see and do. I would stay there again. San Antonio is a clean and beautiful city with a variety of things to see and do. It was a terrific trip all around.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, May 11, 2012
So glad you enjoyed your visit to San Antonio. We love it here and the River Walk is beautiful. You should come back for Christmas Holidays, the lighting downtown and the River Walk are spectacular. I'm happy you enjoyed our property and hospitality :).
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Birmingham, AL
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 2, 2012

This hotel is within walking distance of the Riverwalk and the Alamo. The main hotel building is an old restored building that is unique and has a nice feel. The main building for the rooms is newer. The rooms were clean and comfortable with unique (for a hotel) oak furniture. The breakfast was typical for a midgrade hotel. There is no parking fee here which can save you a few bucks vs. some of the other comparable hotels in the area.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, May 5, 2012
Thank you for noticing the Solid Oak Mission-style Furniture...that is some heavy furnishings :). Our staff take meticulous care in sanding and varnishing them twice per year. Free Parking, complimentary full buffet breakfast and a 5 minute walk to the River Walk, can't get better than that, can it? Oops, you already said that; thanks again!
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Sheffield, South Yorkshire, England, UK
Top Contributor
225 reviews 225 reviews
102 hotel reviews
Reviews in 104 cities Reviews in 104 cities
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed May 1, 2012

Had 3 nights at the BW Sunset Suites in April. This hotel is in a great location, just outside the madness of central River Walk, but close enough to enjoy everything it has to offer.
Another bonus was the FREE parking, internet and breakfast - and although right next to the interstate, there was little issue with noise, just easy access to everything !
Rooms were extremely comfortable and room 407 included a King bed, fridge, microwave, sink area and large sofa area.
If you're looking for a room with a view, this is probably not for you as our room looked out towards a high-rise condo building - however, this was of little concern as we spent most of our time out and about enjoying everything San Antonio had to offer !
We would stay here again if in the area

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, May 2, 2012
Thank you for your feed back. The FREE Parking is a definite plus, saves about $20 on each nights stay compared to the rest of the downtown properties. Room with a view - all the even number rooms look out onto the Tower of the Americas and the Alamo Dome, the odds have the beautiful view of the most expensive condos in San Antonio :), still a nice view but not one that's exclusive to San Antonio only :). Love to see you back soon.
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Pleasanton, Ca
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 27, 2012

Comfortable, clean, updated and quiet large kingbed room and with a large bathroom. Welcoming front desk check-in service. Great value to have included free parking, WiFi, and free breakfast(we did not use the breakfast feature for our stay). This property is next to Interstate-37 and about a 4 block walk to River Walk.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, April 28, 2012
Thank you for your comments. We're glad you enjoyed your stay and the accommodations were to your liking. The breakfast is freshly prepared each day by our chef, none of this quick mix stuff, AND complimentary. Hope to see you back soon.
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Dallas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2012

Me and my friends stayed at this hotel for Fiesta last year and it was the best hotel ever , clean , staff friendly, walking distance to everything especially DENNYS!

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, April 28, 2012
We hope you had a great Fiesta again this year. It is lots of fun and we're so happy to see our visitors enjoy the food, the music and all the festivities. I am glad we fit into your plans just perfectly. See you next Fiesta!!!
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Toronto, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 26, 2012

The staff were AWSOME, they were extremely helpful and friendly, from the front desk staff, to the breakfast staff to the maids. They answered every question we had and went above and beyond to make our stay as pleasant as possible.
The room was quite large, a bed, couch, desk and chair. The bed was comfy and the windows even open as I do not like air conditioning, so we were able to open the window to sleep at night. They serve a free hot breakfast as well. We filled up on breakfast and so we were able to save some money by skipping lunch.
I would highly recommend this hotel as it is only a short walk to the Riverwalk and all that entails.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bestwesternsunset, General Manager at BEST WESTERN PLUS Sunset Suites-Riverwalk, responded to this review, April 28, 2012
YOU are AWSOME :). Thank you for your kind words. The Staff love to hear back from our guests and we share every comment posted on TripAdvisor with them, they are so proud of their property. We thank you for acknowledging them. Glad the breakfast was plentiful...we make it, and plenty of it, fresh each day. We will be looking forward to seeing you back real soon.
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Additional Information about BEST WESTERN PLUS Sunset Suites-Riverwalk

Address: 1103 East Commerce Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Antonio
#36 Family Hotel in San Antonio
#55 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sunset Suites-Riverwalk 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Stay at the Best Western Sunset Suites Riverwalk in San Antonio, Texas. An all-suites boutique hotel offering comfortable, convenient downtown accommodations, free Internet access, vacation packages and easy access to San Antonio’s best attractions. ... more   less 
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Also Known As:
Best Western Sunset Suites - Riverwalk Hotel San Antonio
Best Western Riverwalk
Best Western San Antonio
San Antonio Best Western

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