The hotel is new, nice & has a good location. Check in was good. But when I got to the room I noticed the thermostat was set at 74 degrees but the unit was blowing warm air. So, I turned it down to 72 & it started to blow cold air so I figured it was fine. We went to dinner around 8pm & the room felt great. when we got back to the room @ 11pm I noticed the air was not blowing very high at all. Around midnight the unit just stopped. So I call the front desk, she tries to give me directions to try & get the unit started again. It didn't work so she had to come to the room & check for herself. She tells us that the air is cold & she can feel it blowing. I tell her that it should be blowing on high b/c this thing was barely blowing any air at all. She had every excuse in the world that this unit was working when it was very obvious that it wasn't. So, disappointing!
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