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“Grandaughter's Graduation Bootcamp” 5 of 5 stars
Review of Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB

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Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB
2.0 of 5 Hotel   |   1605 West Loop 1604 South, San Antonio, TX 78245 (Far West Side)   |  
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Ranked #77 of 352 Hotels in San Antonio
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339 reviews from our community

Traveler rating
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    99
    33
    19
    11
See reviews for
232
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 26, 2012

We have stayed at this Microtel twice. The first time we were on the main floor and found that there was no weather stripping / flange around the door. Light shone in for a good inch all the way around. As the door was located away from the bedroom this didn't bother us overly, however the incredible amount of noise coming in from the hallway all night long DID. We assumed the noise was due to the missing stripping around the door, informed the front desk and didn't worry about it. We stayed again this last weekend, this time on the 2nd floor. No issues w/ the light around the door. HOWEVER, this room was just as noisy as the last. All night long we could hear people walking and talking up and down the hall. These were not rowdy, crazy partying people, just people having a conversation on their way to their rooms. It was as if they were in the same room with us. I did not get a wink of sleep until about 5AM, just enough to call it a nap and then we left. I was very disappointed that the noise seems to be prevalent throughout the halls. While in the room we couldn't hear anything from the rooms on either side of us, but the noise from the hall echoed and sounded like we had invited these people in to our room. My husband noted that the noise went the other way too, he heard conversations and 'intimate interludes' coming from behind doors as he walked down the hall to get some ice.

This is unfortunate and we will not be staying again. The rooms are clean, the staff is great, the grounds are pretty and well-kept, but the point of the 'micro' in Microtel is that it is basically a place to sleep. Very small rooms, clean and for an affordable price for when you are out of town and spending most of your day visiting relatives or sightseeing. Sadly the one purpose of the room is the one thing that Microtel does poorly, if you can't sleep while you are there there is no point.

The staff was wonderful and refunded our money but we will not be staying there or at another Microtel again. I can only assume with corporate building policies that the same structure and poorly built doors were used at each location.

Room Tip: Don't choose a room here... choose another hotel.
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
50 reviews 50 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 25, 2012

Staff are very friendly , breakfast is basic and rooms a wee bit on the small side.would have preferred a bigger room? the hotel is quite hard to find on gps but when found it is actually in a good location for sops and eateries . we especially loved B J s for eating at excellent service and food. the shops t Cantera are super worth a visit we also loved Fredericksberg Comfort and Gruene to visit just what we were looking for and the river walk is nice too.

Room Tip: Nice quiet hotel handy if you have a car to get to Seaworld and Alamo reception staff very friendly...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaylord, Michigan
1 review
4 of 5 stars Reviewed November 9, 2012

When we arrived we were tired, stressed and hungry. We were greeted by the front desk staff lady named Estella. She was inviting and friendly, and directed us to the cold beer on tap in the lobby, and helped us to find a restaurant nearby. On the downside, our room was extremely small. We were disappointed that there was no coffee maker in our room. We failed to notice that detail when we booked through hotwire, but assumed we would have one as almost all hotels we have ever stayed at have in-room coffee makers. Not this one. No microwave or frig either. The pool water was too cold to enjoy swimming, and the hot tub was lukewarm at best. The hotel was clean, and the laundry facilities were very convenient. The computer in the lobby for guest use was also a plus. I must reiterate how friendly and truly helpful the staff were. Everyone from the maintenance man to the housekeepers always had a warm smile and went out of their way to accomodate us. I would stay here again, but would book a suite the next time.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB

Address: 1605 West Loop 1604 South, San Antonio, TX 78245
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #77 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB 2*
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