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“Diamond Earrings STOLEN from this hotel” 1 of 5 stars
Review of Staybridge Suites San Antonio - Airport

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Staybridge Suites San Antonio - Airport
3.0 of 5 Hotel   |   66 N.E. Loop 410, San Antonio, TX 78216   |  
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Ranked #24 of 347 hotels in San Antonio
Annapolis, Maryland
1 review
“Diamond Earrings STOLEN from this hotel”
1 of 5 stars Reviewed November 9, 2012

We stayed at this hotel while we were in town for a funeral after reading all the nice reviews on Trip Advisor. The hotel itself was fine. Not great, but decent. However, on the last day of our stay I realized that my diamond earrings were stolen from my jewelry bag that I had on the bathroom counter. I took them off one day and they were stolen by the hotel's cleaning crew. The manager did call me and say she would look into it, but never called again. I did hear from someone from the hotel's parent company, but after taking my information, never followed up. So, I would not recommend this hotel.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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98 people have reviewed this hotel

Traveler rating
    66
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See reviews for
36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012

We've been here for six weeks while my husband was on a temporary duty assignment at Ft. Sam Houston. The front desk and housekeeping have been great. The breakfast crew has been great. The hotel is kept very clean all day long by the maintenance staff. The laundry facility is okay - they have four washers and dryers - it would be great to have more machines. The rooms are spacious and well appointed.

Stayed October 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin usa
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 14, 2012

Nice hotel suite north side of town. Decent breakfast, comfortable beds, fairly quiet. Rooms are large. We had a two bedroom suite. We stayed the weekend. Very limited hotel services on the weekend. If you are checking in on a Friday you must tell them you want additional clean towels or anything else for your room. Parking is a fenced in lot.
Notice in room tells about problems in the area. We did not have any issues. Would stay again.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
Top Contributor
477 reviews 477 reviews
317 hotel reviews
Reviews in 316 cities Reviews in 316 cities
647 helpful votes 647 helpful votes
5 of 5 stars Reviewed October 8, 2012

As a platinum Priority Club member, I was able (with a little cajoling) to convince the front desk staff to upgrade my family to a 2-bedroom suite from our reserved 1-bedroom suite. Wow -- what a room. Spacious, 2 baths, a balcony, nice living room and kitchenette, tastefully furnished, etc. We could have lived there for a week quite comfortably.

But even if you don't get one of their biggest rooms, I think you'll be happy with this hotel. The location is convenient and very near the airport. The place is modern, well-furnished, and well run. Breakfast is significantly better than a typical free motel breakfast. On the day we were there, in addition to a good assortment of hot and cold items, they served breakfast pizza. You certainly don't see that everyday. Highly recommended accommodations: among the best "airport hotels" I've stayed in, and a much better value than your typical non-suite motel.

Stayed October 2012, traveled with family
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Aubnurn Hills, MI
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2012

One of the best Staybridge Properties.Close to everything and it has updated rooms with HDMI ready televisions. One of the best desk chairs I have ever had in a hotel room. I am Platnim Elite with this chain and I will be returning to this hotel.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2012 via mobile

For labor day, we decided to head to Six Flags Fiesta Texas and I came across this hotel. I've stayed at Stay Bridge Suites in other states and it's been hit or miss with cleanliness and them having the room you reserved.

This hotel was great! From the moment we arrived, we were greeted with a smile, our room was ready and clean and the pool was fantastic! We even walked 5 minutes over to Pappadeux Seafood for dinner. There was also a Texas Land and Cattle Resturant in the hotel's parking lot.

The beds are firm - so it wasn't the best sleep and the A/C blows super cold in the living room and the bedroom remained warm which made it more challenging for me to fall asleep. The pool is on the third 3 floor (outdoors) so it's pretty. Your room key gets you into the gated parking lot and it fills up st dark.

The front desk staff was friendly and we enjoyed the stay!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fareham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2012

On our fourth visit to San Antonio from the UK and have stayed at various hotels close to the airport but this one is head and shoulders above its competitors. We spent four nights here towards the end of July. The hotel is was just perfect. We had a single bedroom suite with a fully equipped kitchen, two queen beds and roomy lounge area that was clean and very comfortable.The staff were excellent and always smiling. Breakfast was good although the only minor issue was tha fact that the breakfast area did get quite crowded and on a couple of mornings we had to wait in order to have a table. The pool area had plenty of sun loungers and chairs and the pool itself was immaculate. The location was ideal as well only minutes from the North Star Mall (For which the female members of the family were very happy about) and close to a multitude of good eating outlets. All in all great value for money and if we come back to San Antonio in the future will be sure to stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Staybridge Suites San Antonio - Airport

Also Known As:
Staybridge Suites San Antonio Airport Hotel
Staybridge Suites San Antonio Airport Hotel San Antonio
Staybridge Suites San Antonio
San Antonio Staybridge Suites
Address: 66 N.E. Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in San Antonio
#51 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites San Antonio - Airport 3*
Official Description (provided by the hotel):
Located in North Central San Antonio, this hotel location is just minutes from every area of town. This upscale all suite hotel has been designed to meet the needs of both corporate and leisure travelers looking for more space than offered by a standard hotel room. Choose the suite that's just right for you. Studio, one bedroom, two bedroom and two bedroom, two bath executive suites are available. All suites are equipped with a full kitchen that includes a cook top, full size refrigerator with ice maker, built in microwave oven, dishwasher, service for four and all the utensils you need to make your suite feel more like home. In addition, each room has a VCR, sleeper sofa, recliner, iron and ironing board, hair dryer and coffee pot and a television in every bedroom. During you stay you are invited to take advantage these exceptional amenities. Take a dip in the roof top heated pool and whirlpool. Use the barbeque grills located poolside as well. Join us daily for our free breakfast buffet or complimentary evening Sundowner held Tuesday through Thursday each week. We offer free hard wired and wireless internet in all rooms. Need to send or receive a fax or make copies? It's all free! Need the shuttle to take you to area restaurants, Northstar Mall or the airport? Just let us know and we are on our way. Send your clothes to the dry cleaners or wash them in our free laundry room equipped with full size washers and dryers. ... more   less 
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