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“On its way” 3 of 5 stars
Review of El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205   |  
Hotel amenities
Ranked #143 of 353 Hotels in San Antonio
McKinney, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“On its way”
3 of 5 stars Reviewed September 6, 2013

It's an older hotel that is working on its re-introduction to the riverwalk and if looks like it stepped out of the fifties, the decor is funky and eclectic. Its part of the Museum reach end which is about 7 miles by water taxi from the main riverwalk. The hotel was quiet but it was during the week. My only complaint is the bathroom height of the toilets are too low, they look like children's toilets at a elementary school. The bathroom is too small for more than 1 person and the shower fixtures really need to be cleaned of their lime deposits. The pool was nice and the food was fair. There is a on site bar and plenty of seating for eating, drinking and just relaxing. The water taxi and the trolley will pick you up in front of the hotel so that is a plus. Soon this area will be a major art district and the hotels will be full.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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712 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Jacksonville, Alabama
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013

When it comes to my repeated visits to the San Antonio area, this is usually the hotel I check for first. I love the location, not too close the the center of the downtown area, but on the riverwalk. I love the fact that I can board the Rio Taxi and ride down to the restaurants or I can walk if I prefer. I can, and I have walked to the Alamo. I love that I can purchase an all day bus pass at the front desk and board the bus (trolley) to other attractions (for instance the Institute of Texan Culture). The hotel is an older hotel, so if you are looking for perfection you probably aren't going to find it here (Elvis Pressley stayed here to give you an idea of it's age). I was checked in quickly. My room, this time, was pool view, a first for me, and quite noisy. But at prompty 11 all noise stopped. I wasn't particularly happy with the parking situation this time. Sometimes there is valet, other times not. I don't mind self park, in fact I prefer it, but I don't like the entrance to the parking lot being blocked when valet is on duty...this makes for a dangerous situation as you cant see it is blocked until it is too late. I've said it before and I'll say it again. I love this hotel.

Room Tip: If you have to option request Riverview rooms...they are just quieter.
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kerrville
Top Contributor
179 reviews 179 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed September 6, 2013

After getting past the nightmare at ckin.....sent to an occupied room etc.....The hotel is nice and clean and a bargain with the Groupon I bought. North end of Riverwalk , not the touristy part which is nice when I am in town on business.
WIFI is not free with the groupon which is really unsual,,,wifi is free at all the SA area hotels.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 5, 2013

Decide to visit San Antonio for the river walk and found this place right on the river. It is nice place that has Tex-Mex feel to it. The location to the river walk where all the restaurants and shops are located is bit of a walk,15 Minutes at the most. Although it is situated away from the river walk it very quiet and peaceful where the Tropicano is located. The Staff are very friendly, willing to help you out and very efficient. The room we stayed in was facing the river and had a view that was okay, nothing to spectacular. It was clean and updated. Overall space in the room was in my opinion a little tight but it was manageable. There are a lot places on the hotel property that you can sit, have a drink and mingle which was nice. Yes I would stay here again if and when we do come back and visit San Antonio.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Antonio, Texas, United States
1 review
4 of 5 stars Reviewed September 4, 2013

We traveled back in time to the 1950's! The lobby decor was bright and fun. The hotel staff was prompt, friendly, and very helpful. Check-in was a breeze. Our room was very clean and comfortable. The only disappointment was the room chairs -- only computer desk chairs were provided. I expected a comfortable club chair or equivalent. We recommend El Tropicano to other travelers.

Room Tip: A poolside view is perfect.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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El Paso
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2013

We were there with a convention in August 2013. Parking is limited and 1,000 + convention goers made it worse, only two elevators too, Saturday morning checkout was a zoo. With th the staff was very accomodaing and took care of everyone with a big smile. Rooms were very nice and breakfast excellent

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft Worth
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 3, 2013

Spent 4 days and 3 nights at the El Tropicano Riverwalk in San Anotnio over Labor Day weekend 2013. The facilities are clearly dated, although clean. The parking is cumbersome. Sometimes there is valet parking and sometimes there is not. When there is, they block the entrance to the parking lot with cones and it creates a huge traffic jam at the front of the hotel. The front desk staff was "disinterested" in helping you check in. The path to our room had been reserved with a priovate family reunion, a nd there was no way to ge to our room on check-in except to wheel the cart with all our suitcases through the pool area. The front room staff failed to mention this when we checked in and it caused us to wander around trying to find our room for some time. On Sunday, we left the room at 9:00 AM and toured San Antonio until 5:45 PM. After a scorching day in town, we were ready to relax in a cool room. Unfortunately, our room had still not been serviced at 5:45 when we arrived. That was very cumbersome. The staff offered to clean it then, but we wanted to USE the room at 6 PM, not wait to have it cleaned. The front desk staff was unfamiliar with many of the questions about directions to various downtown attractions on the several times we bothered to ask them, and hte hotel is about a 20 minute walk along the riverfront to the restaurants and business establishments on the River Walk. All in all.. it was.. OK.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#63 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Number of rooms: 306
Official Description (provided by the hotel):
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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