Spent 4 days and 3 nights at the El Tropicano Riverwalk in San Anotnio over Labor Day weekend 2013. The facilities are clearly dated, although clean. The parking is cumbersome. Sometimes there is valet parking and sometimes there is not. When there is, they block the entrance to the parking lot with cones and it creates a huge traffic jam at the front of the hotel. The front desk staff was "disinterested" in helping you check in. The path to our room had been reserved with a priovate family reunion, a nd there was no way to ge to our room on check-in except to wheel the cart with all our suitcases through the pool area. The front room staff failed to mention this when we checked in and it caused us to wander around trying to find our room for some time. On Sunday, we left the room at 9:00 AM and toured San Antonio until 5:45 PM. After a scorching day in town, we were ready to relax in a cool room. Unfortunately, our room had still not been serviced at 5:45 when we arrived. That was very cumbersome. The staff offered to clean it then, but we wanted to USE the room at 6 PM, not wait to have it cleaned. The front desk staff was unfamiliar with many of the questions about directions to various downtown attractions on the several times we bothered to ask them, and hte hotel is about a 20 minute walk along the riverfront to the restaurants and business establishments on the River Walk. All in all.. it was.. OK.
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn