First I have to agree with many others who have commented on this hotel in saying the staff was very nice and accommodating whenever they could be. Our room was clean and the maid service was very good at keeping it that way. Overall our stay was very nice and I would recommend this hotel to anyone staying in San Antonio. There were a few negatives but they were minor. The location is technically on the riverwalk but it is a hike to the restaurants and shops. Take the overland route, it’s much shorter. The hotel bars didn’t open until 2pm. When I’m on vacation and sitting by the pool at noon, I may want a cocktail. The room we had did not have a frig or microwave. If I’m in a room for more than one night it’s nice to have these things. So overall a couple of minor inconveniences but a nice place to stay for a few days; I would stay here again. I did book this through Orbtz.com. I will never use Orbitz again. Nothing to do with the hotel but Orbitz's customer service dept was horrible and refused to allow me to make a change to my flight literally 5 minutes after I booked. There was some sort of error with the booking. The flight that booked was not the one I chose. They refused to acknowledge the error and insisted on charging me for the change even though it wasn’t my fault. Bye Bye Orbitz.com. You’ll never see me again. And I will tell everyone who will listen about the bad experience I had with Orbitz.com.
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn