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“Two Relaxing Nights at El Tropicano” 4 of 5 stars
Review of El Tropicano Riverwalk Hotel

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El Tropicano Riverwalk Hotel
3.0 of 5 Motel   |   110 Lexington Avenue, San Antonio, TX 78205   |  
Hotel amenities
Ranked #139 of 353 Hotels in San Antonio
Katy, Tx.
1 review
“Two Relaxing Nights at El Tropicano”
4 of 5 stars Reviewed April 3, 2013

Spent two wonderful nights at the El Tropicano during spring break. The rooms were clean. The complimentary breakfast buffet was terrific and the staff was great. It's on the Riverwalk, but you have to walk about 10 min. to get to the nightlife which I personally didn't mind since the weather was great and we felt very safe even walking at night. I would definitely go back and I would recommend others to try it out. I would suggest that the place inside the hotel that served coffee and where you can buy sandwiches, milk, juice, etc. stay open later. I also would suggest that more t.v. channels be available.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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698 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 3, 2013 via mobile

The price is good & the staff is very friendly. The rooms are good sized. The beds are kind of small but they are very Comfty. The only thing I wasn't happy about was the carpet. Our room had plenty of stains all over the carpet but other than that I really enjoyed our stay. The pool is nice and there is a small bar in the pool area. It is right along the riverwalk but it's a good 8-10 minute walk to get the main part on the Riverwalk. I would stay here again!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 30, 2013

My wife and I stayed here for two nights while visiting San Antonio. We booked the hotel through Hotwire and received a very good price. Overall, it is a good hotel for the price we paid. The front desk personnel were friendly and the room was very clean. The hotel was older but was recently remodeled. The bathroom was small by today's standard but it suited our needs. The hotel is right on the Riverwalk but it takes about 10 minutes to get to the nightlife. We felt very safe walking along the river but we were home by 9 pm.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ElTropicanoHotel, Manager at El Tropicano Riverwalk Hotel, responded to this review, April 2, 2013
Thank you for staying with us and we are glad that everything went well. We look forward to your return visit to our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Firestone, Colorado
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 28, 2013

Had to find a place to stay for my daughter visiting her sister, who lives on base in San Antonio. After reading reviews of El Tropicano online, and although usually relying on a 'mainstream hotel', and seeing they offer GREAT RATES, and reading some reviews, I booked the hotel for my daughter for one night. She says "IT IS THE BEST! Nicely updated, beautifully decorated, new decor blending well with original architecture. Pool was nice, but would have liked a hot tub. Breakfast was great...a bit crowded, with such wonderful fare, at a reasonable price, it was worth the wait! Thanks for the military discount, btw. All in all...A+ HOTEL. Will stay there, the next time in San Antonio.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 26, 2013

We thoroughly enjoyed our stay. Our room was large and comfortable . Location was great, trolley stop out front, and river taxis a short walk. A lot of good food, drinks and entertainment. Be sure and go to Rosario's for excellent food!

Room Tip: Room 358 had a separate room with desk, fridge and coffee maker. Corner room, not a good view, but...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amarillo, Texas
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 23, 2013

I was told the hotel had personality. I think this was their way of saying tired. The renovated room was nice, but cheaply updated. The unrenovated room they wanted to put us in was awful. The mattress was so worn out and saggy that the floor would have been better. I am glad I had seen a previous review saying to ask for an updated room. To set the record straight, the hotel is on the Riverwalk. However, it is a 15 to 20 minute walk to the downtown area where all of the action is. The housekeepers were nice but most of the front desk obviously didn't enjoy their jobs. Maybe it is because they have to deal with customer complaints, but friendliness would be a benefit.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auburn
1 review
1 of 5 stars Reviewed March 22, 2013

Filthy hotel
stains on carpet and bedding
Very small rooms
Filthy bathroom with very concerning stains on back of bathroom door
Spiders and what appeared to be pubic hair in tub
no place to eat except breakfast
horrible customer service lying about not being able to get out of reservation
we called hotels.com and tbey said we could absolutely get out of reservation sincce the "deal"
was through hotel.
gross grosd grodd

Room Tip: Do not stay
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  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Tropicano Riverwalk Hotel

Address: 110 Lexington Avenue, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#59 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — El Tropicano Riverwalk Hotel 3*
Official Description (provided by the hotel):
Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more   less 
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Also Known As:
Holiday Inn San Antonio
San Antonio Holiday Inn

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