I reserved room for New Year's Eve. Paid a little bit more than I normally would pay because I wanted it to be special for my Fiancé and I. Lobby was beautiful. As we got off elevator, scenery changed. Stains on carpet. We got into our room and it was freezing. We tried turning on heat ( as it was a cold night). Remote did not work. And AC would not turn off. We tried to move vent up and it fell off. Carpet in room had stains. Restroom was very small. Toilet is too close to wall. There was calcium build up and a patched up hole in the tub. TV was old and dusty. And it is way too far from the downtown Riverwalk area. The pictures on the Internet are deceiving. We checked out after 20 min. It is equivalent to a $60 motel room. I do not understand how they can charge $200 a night. So NOT worth the cost. We found a room at a Comfort Inn for that night. Now for that room I would have paid $200! I paid $84....look elsewhere before you think of booking with " El Tropicano"!! As for all the positive reviews here, I find it hard to believe they are legit. Must be employees filling out these great reviews...
- Also Known As:
- Holiday Inn San Antonio
- El Tropicano Riverwalk
- San Antonio Holiday Inn
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
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