Stayed Dec 28th through 31st, 2012. Made reservations directly with hotel; day before realized we had not asked for a handicap accessible room and sent an email. Room was ready when we arrived and was very nice; very clean, fridge and microwave, large walk in shower and very comfortable bed. We especially liked the European style air conditioning as with asthma needed cold temps. We heard no noise from our room and was not far from the elevators.
The staff was very helpful with helping us get around San Antonio and the best thing was the trolley stopped across the street and dropped directly in front of the hotel. Day pass was well worth the four dollars.
Complimentary breakfast was good and the staff was extremely helpful in all departments, front desk, bar, coffee bar and breakfast area. We did all the tourist things, and it was easy to get to the riverwalk, market square, Rivercenter Mall, trolley narrated tours and trolley system. We were able to park on the lower ground level all days even though the hotel had two large private events one evening and $18.00 a day was cheap compared to the other hotels. We had a free shuttle from the hotel to take us to two homemade from scratch Italian and Mexican restaurants and bring us back to the hotel. Very nice.
Since everyone was so helpful and friendly, even though there was the Oregon State/University of Texas football game in town, we do not understand the negative reviews--perhaps impatient people. We would definitely stay at this hotel again.
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn