My review of this hotel is mixed. I found the lobby and restaurant area very attriactive and well maintained. The restaurant and deli staff were terrific. They were courteous and professional and the food was good. There was a meal as part of our business meeting and again the food was well prepared and tasty.
My room was on the VIP floor and it was a mess. Stains on the carpet, either too hot or too cold, two items not working as they should. I had to call at 3 pm to get the room cleaned. Others in our group complained about the size of the rooms and the condition of the rooms. The rates were low for our group, but couldn't they clean the carpet at least?
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn