Do not stay at this hotel. I made the mistake of bidding for one on Priceline and I will never do that again. I asked for a hotel at the Riverwalk between a 3 and 4 star. I ended up with this dump. It is very old, it has an odd smell to it and the carpet in all 4 rooms we had was badly stained. I feel bad that put my family in this hotel but it was non refundable so we were stuck. The Front desk staff was very indifferent and didn't smile once the entire weekend. Debra the bar tender was very friendly and nice and was a nice conversationalists. The parking was dreadful! It was $18 for you to park your own car and it was very dangerous having to go up a very narrow two-way ramp. Once you parked you have had to walk back to your room down the ramp and in the street or you had to go down these very creepy stairs in the back. Either way was unacceptable. We asked the guy at vallet to park for us so we wouldn't have to endure this nightmare and he refused. Our view was of a crane in front of the building, not very attractive. This hotel says it's on the Riverwalk but you might as well stay off the Riverwalk and get a nicer hotel. It took us 20 minutes walking down the Riverwalk before we saw civilization. In the evenings there is always a Police officer in either the lobby or the bar. He was very creepy and stared at us the whole we were there, it made us very uncomfortable. Do yourself a favor and DO NOT stay at this hotel.
- Official Description (provided by the hotel):
- Premier hotel on the San Antonio Riverwalk boasts premium amenities. Indulge yourself at the Holiday Inn El Tropicano Riverwalk Hotel in downtown San Antonio. Our tropical hotel is conveniently located near many downtown entertainment and business destinations. As your family arrives at this downtown San Antonio hotel, you will be welcomed by a gleaming mosaic of over 300,000 gorgeous glass tiles, as well as beautiful Mexican art. Situated at the start of the Museum Reach of the San Antonio Riverwalk, our hotel is convenient to local attractions including the Alamo, Tower of the Americas, Market Square, San Antonio Zoo and the Alamodome. You can catch the trolley from our hotel to your destination. Corporate travelers can appreciate the convenience of our San Antonio Riverwalk accommodations with easy access to the San Antonio International Airport, Henry B. Gonzales Center and companies such as Bank of America, AT & T, American Payroll, USAA, Valero Energy and Kinetic Concepts. We also provide business services including faxing, copying, printing and free high-speed Internet access. While lodging at our hotel in downtown San Antonio, see toucans in our aviary, visit our on-call massage therapist, exercise in the 3,000 square foot STRIVE Fitness Studio, swim in the out door heated pool or dine at our full-service restaurant and bar, where kids eat for free. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn San Antonio
- San Antonio Holiday Inn