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“Honeymoon getaway” 5 of 5 stars
Review of Home2 Suites by Hilton San Antonio Downtown - Riverwalk

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Home2 Suites by Hilton San Antonio Downtown - Riverwalk
2.5 of 5 Hotel   |   603 Navarro Street, San Antonio, TX 78205 (East Side)   |  
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Ranked #43 of 351 hotels in San Antonio
San Antonio, Texas, United States
1 review
1 helpful vote 1 helpful vote
“Honeymoon getaway”
5 of 5 stars Reviewed October 24, 2012

My husband and I are from San Antonio and was searching for a hotel on the Riverwalk that was decently priced. This hotel was hip and chic. I think this was re done in the old Travis building downtown across from The Majestic Theatre. We got married on Friday and booked the room for Friday-Sunday. We checked in an hour early with no problems and everyone at the front desk were very friendly. No parking garage but most places downtown are like that. They have valet parking that you can go in and out all day with no extra charges. The room was so cute and clean . We booked the king suite. Has a kitchenette with dishwasher, fridge, microwave, sink with complete dish set and coffee maker. Bathroom has built in neutrogena products. ( No conditioner so you may need to bring some). With pullout couch, ironing board, iron, desk etc. More ammeneties than expected. We were on the third floor with a huge window looking over downtown. The only problem we had was the privacy lock on the door was not working. My husband called front desk to let them know. We had left to go eat lunch and when we got backed it was done! I read people were complaining the a/c was loud which is true but I never remember staying at a hotel where it was not loud..?? We never ate the free breakfast so can't comment on that but front desk said it served cereal,oatmeal,waffles,yogurt,hard boiled eggs and breakfast sandwhiches . I would stay here again without a doubt!!! Good for couples, singles or families.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2012 via mobile

Upon arriving at the hotel, we were greeted by their valet staff. Jacob and Ty were very helpful and assisted us with our luggage and area info. At check in Sam was one of the most friendly people we have ever come across in our travels. The room was very nice and clean. The only downside is a bathroom fan that does not turn off. Breakfast was okay. The area was a little small in our opinion. The hotel was located close to all the attractions in downtown San Antonio. Alex at check out was very pleasant. Quick and efficient. She called valet for our car and it arrived five minutes later. KJ helped us with our luggage and made sure we were set with directions to our next destination. Overall a very pleasant hotel with amazing staff. The staff is what makes a hotel and this hotel has one of the best.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rockport, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

When my husband and I are looking for a night out of the house and kidless, we pack a bag and head to best hotel in San Antonio. I would recommend this hotel to everyone. You will not find a better staff and cleaner hotel. I am looking forward to my next visit. :)

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2012

My company booked me at this location for an overnight trip. About a 10 min walk from the convention center, across from Walgreens (in case you need any supplies, beverages, snacks, etc.). Alex was at the front desk, she was very helpful with directions as well as very nice and professional. Valet ($23) and check-in were quick. Pet friendly so don't be surprised when you see furry friends walking their owners in and out. The room was very clean, with updated kitchen appliances, glasses, coffee cups, plates. I would return here to stay here for a family trip.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wichita, KS
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 10, 2012

My husband and I went with this hotel because it was close to the River Walk and it provided a refrigerator and microwave. We arrived around 7:40pm on a Friday night and the River Walk area was very busy. We pulled up to valet parking and were helped immediately and check-in went very smoothly. (Initially we had planned to try and use the city parking garage across the street, but it had been a long day and we were just ready to be out of the car. The next day we went to investigate the prices on the city parking garage and it seemed a little complicated, so we just stuck with the $24.90 a night parking through the hotel) Our room was on the top (14th) floor and had nice views of the city and the Tower of the Americas. The king size bed was very comfortable. We had a couch with a ottoman and a nice size flat screen mounted to the wall. The only downsides to the room was no safe and the air conditioner was rather loud, which I had seen reviewers mention previously. Breakfast in the morning was wonderful. Just make sure to get up before they close it up at 9:00am. They offer cereal, oatmeal, yogurt, toast, bagels, waffles, and they have this yummy little flatbreads you can toast that have egg, cheese, and bacon on top. The location to the River Walk is ideal (about 2 blocks). You are off it just enough to lose some of the noise, but close enough to make a trip back to the room after dinner to put your leftovers in the fridge or grab a jacket. We utilized the Walgreens across the street almost daily for beverages, pain meds, and the phone charger we left at home. The walk to the Alamo is just three blocks from the hotel so you can visit it during the day and then come back in the evening to see it lit up. We also walked to the Pearl Brewery, Market Square and The Tower of the America's from our hotel. We did not use the pool (small) or fitness center while there. Since this is an extended stay property the housekeeping service is 'light' during the week, with a 'deep' clean every 5th day of your stay. I'm one of those people who make their hotel bed in the morning, so not having someone come in and clean daily works fine for me. They did come in and take out the trash if we did not leave the 'do not disturb' sign on the door and would straighten up the bedding if I had not. I would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchatel, Switzerland
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 10, 2012 via mobile

Was very disappointed by my stay at Home2. The location is good, but that's the only positive point about this hotel.
When I checked in (Friday evening) nobody at the reception. Only a "back in five" sign. Which hotel worth that price is not able to have at least 2 employees for the weekend rush ?
The room and the premise were clean except the windows which seemed to have never been cleaned outside. The room itself was very noisy because of the fan in the WC that you couldn't turn off. Normal street noise for a city centre hotel, but some improvement could be done on the windows.
The breakfast was just a joke. Nothing fresh, no eggs, just some kind of mini pizza (tasteless and calorifull). The so-called pool is twice the size of a bathtub.
I won't recommend this hotel to anybody. For that price you can find a real hotel nearby.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, Tennessee
Top Contributor
60 reviews 60 reviews
6 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 6, 2012

We loved our stay at the Home2 Suites in San Antonio. It is conveniently located near everything downtown ... just a block from Riverwalk and a few short blocks from the Alamo. The hotel is decorated in bright colors that contribute greatly to its fresh welcoming atmosphere. There is beautiful artwork thoughout the lobby and other common areas. The reception staff members were friendly, helpful, and efficient. Our room was spacious, comfortable, and very clean. We liked the open layout and all the ammenities in the room ... fridge, micro-wave, kitchenette sink. We also were impressed with the hotel's eco-friendly approach and the responsible ways they are helping the environment. This was our first stay at a Home2 Suites by Hilton but will not be our last. Hilton should be complimented for offering this brand in their family of hotels.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Home2 Suites by Hilton San Antonio Downtown - Riverwalk

Address: 603 Navarro Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in San Antonio
#37 Family Hotel in San Antonio
#49 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Home2 Suites by Hilton San Antonio Downtown - Riverwalk 2.5*
Official Description (provided by the hotel):
Centrally located in San Antonio, the Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX hotel features an environmentally friendly renovation with a contemporary loft design. Nestled in a vibrant, urban neighborhood, our downtown San Antonio hotel is within walking distance of the Alamo, the River Walk, Hemisfair Park and the Henry B. Gonzalez Convention Center. Six Flags Fiesta Texas, SeaWorld and San Antonio Zoo are a short drive away. Plan an extended stay at our San Antonio Riverwalk hotel when visiting the HEB Corporate Headquarters, AT&T, Deloitte and other San Antonio companies. Feel at home in a studio or one-bedroom suite with a living area, fully equipped kitchen and movable furniture. Connect to free WiFi and an iHome clock radio with iPod and MP3 docks, or watch a movie on the 42-inch HDTV. Hang out at the Oasis, enjoy a free Inspired Table™ breakfast, watch television, or surf the web on your laptop or a business center computer. Swim in our indoor saline pool or multitask at Spin2 Cycle, where you can run on a treadmill while you run a load of wash. ... more   less 
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Also Known As:
Home2 Suites By Hilton San Antonio-Downtown/Near The River Walk Hotel

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