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SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza
3.0 of 5 Hotel   |   411 Bowie Street, San Antonio, TX 78205   |  
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Ranked #44 of 352 Hotels in San Antonio
Certificate of Excellence 2014
Flower Mound, TX
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed May 19, 2013

Stayed here for a business trip. Hotel was clean and quiet. Nice room layout. Breakfast was good. The hotel is within walking distance to the Riverwalk which makes it very convenient. Parking was steep but comparable to other downtown hotels

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
epenasales, Director of Sales at SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza, responded to this review, May 22, 2013
Dear Valued Guest,

We are happy to hear that you enjoyed your stay at our hotel. Our hot breakfast buffet was recently upgraded to include more choices and we are glad to hear you had a good experience. We look forward to having you stay with us again during your next visit to San Antonio.

Sincerely,
Esmeralda Pena
DOS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    102
    90
    20
    5
    3
See reviews for
57
46
3
67
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Orlando
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 17, 2013

Like all Springhill Suites I have stayed at, this one was very clean and well maintained. The staff was very helpful. The location is great for the downtown area attactions (Alamo, Riverwalk, etc.).
It shares a fitness center and other amenities with the Fairfield Inn next door. Extremely easy to get to.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown
Top Contributor
110 reviews 110 reviews
64 hotel reviews
Reviews in 56 cities Reviews in 56 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 11, 2013

This is a nice hotel. We were here to attend a concert and this was the first time we'd stayed at this property, as we normally stay at the Marriott Plaza. The Plaza was sold out for the night we wanted so we thought we'd give SpringHill a try.

First the room itself was fine. Good bed and other amenities, although it seemed a little loud. It's hard to get into /out of the property. It's just not very accessible. The other complaint was there was no lobby bar, unlike the Courtyard properties (another Marriott brand). This was not a cheap hotel... we paid $139 for the Friday night.

The staff was fine and pleasant. I'd probably stay there again if I got a better deal. I still prefer the Plaza.. it's still my favorite in downtown San Antonio.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Redding, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Stayed here for 4 nights while in town for graduation. Excellent customer service & clean rooms. Staff was very helpful. Breakfast was delicious and also offered a large variety of foods. Thoroughly enjoyed our stay here & look forward to staying here again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 26, 2013

A complete nightmare. Checked into the room and the bed was not even made, trash everywhere. Asked for new sheets and had to wait 30 minutes for hotel maid service to show up. Requested wake up call which never came and to top it off they overcharged my card by $300. Staff was rude and incompetent and generally useless.

  • Stayed April 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 25, 2013

Stayed here for 3 nights while attending a conference. The location is within close walking distance to the Riverwalk, Alamo, Rivercenter Mall, and the Convention Center. The breakfast was excellent--fresh fruits, oatmeal, eggs, sausage, variety of breads and pastries, waffles, yogurt--options to satisfy adults and kids. The staff was very friendly and so professional. When we arrived they had everything ready for a quick check-in. They greet you each time you enter the front doors and wish you well each time you exit the hotel. The valet parking attendants were very prompt. Our granddaughter loved the pool. Clean, comfortable, great location, and outstanding staff. The rooms are good-sized. What more could you ask for?

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
riverside
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 19, 2013

Where else can you get a breakfast on par with any Dennys? Loved this place because of the breakfast and because of the personable and helpful front desk. The beds are super comfy and the flatscreen had Golf channel during the Masters....what more could you ask?

Room Tip: I had a first floor which was 3 steps to the breakfast buffet...amazing.
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza

Address: 411 Bowie Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott San Antonio Downtown / Alamo Plaza 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Springhill Suites by Marriott San Antonio Downtown/Alamo Plaza hotel is right next to the historic Alamo and is within walking distance to the famous San Antonio Riverwalk. It is a 6-story building, offering 118 new designed suites that delivers space, style and inspiring spaces that will enrich every guests travel. The SpringHill Suites by Marriott offers complimentary new hot breakfast daily, complimentary Wi-Fi throughout the hotel, business center, 24/7 Market, on-site fitness center and outdoor heated pool. Valet parking. ... more   less 
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