The hotel is a short walk from The Alamo and San Antonio River Walk, in a quiet neighbourhood. If you are lucky you can find parking in front the hotel, instead of the 25$ private parking. The room was very clean and spacious, stylish and modernised. The only negative point was the basic continental breakfast. There was coffee and tea machine at the lobby every day for free.I would definitely recommend this hotel!

Very nice new hotel. But I believe the service was lacking. I do understand that during our stay we were there during the Alamo Bowl and the New Years Eve holiday. But I do believe that the hotel could have better job in preparing for the increased number of guests staying at the hotel. We checked in Saturday the day of the Alamo Bowl and were met with a line of guests and cars waiting to check in at the property. There was only one valet attendant as well as one front desk agent to check people in. The room was nice and sleek, very modern and seems as if it is the new Springhill style with a modern look. The bathroom area is lacking in terms of space. The location of the hotel is a little ways away from the Alamo and other sights but is definitely walkable for those who aren't shy from a three block walk. The story on the valet parking is that the Marriott properties have a lack of parking area, so they have to double park all of the cars in the back of the hotel and charge you $21.00 a night to valet park your car. I believe that most of the valet staff are frustrated with having to move multiple cars to get to your particular car and this rubs off on how the treat the guests staying at the hotel. Some of the valet staff were rude to many of the guests due to the increased amount of cars.

I recently stayed at the Springhill Suites in downtown San Antonio for a long weekend vacation. I arrived early and they were very accommodating. I was first greeted by the polite valet who helped me unload my luggage. As I entered the lobby, the front desk clerk was very friendly and welcomed me to San Antonio and to the Hotel. She was professional and encouraged me to ask them for any assistance while I stayed there. The lobby is a very large open space, neat, clean and close to the elevators. As I entered my room, I got the feeling of staying in a modern apartment. Very clean well kept room. The room has a living room which was very comfortable to sit and relax on after my long drive in from Louisiana. As I sat there looking over the room, I see it has a large desk area with great lighting and a comfy chair to sit at. The queen bed is one of the best I have slept on (soooo comfortable). The linens were fresh and bright. The room had a 42" flat screen tv which aided in my relaxing in the evenings. The bath area was just what you expect, clean and fresh. Very nice shower, plenty of towels and a large sink area. The carpet in the room looked brand new... It was spotless. Each morning I went down to the "free" breakfast and it was not just a bagle and coffee. They had a full breakfast buffet with milk, juice, yougart and of course coffee. The staff monitoring the breakfast area were very supportive to helping their guests. The reason I chose this hotel was because it was close to the Riverwalk, a mall, the Alamo, The Towers of America and just centrally located to everything. You can literally walk to anything you want to see... Would I stay here again? Definately... Thank you Springhill Suites for a very pleasant stay...

The hotel is in a great location, parking seems the only irritating problem. We paid $21 for valet parking for one night only and then looked elsewhere to park. The rooms are big but it's not a suite exactly. The beds were great, the complimentary breakfast was very nice. We stayed three nights in the hotel, the staff was courteous the price was good. It not a fancy hotel but its really good for its 3 stars.