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Springhill Suites by Marriott San Antonio Downtown / Alamo Plaza: Traveler Reviews

3.0 of 5
411 Bowie Street, San Antonio, TX 78205
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Springhill Suites by Marriott San Antonio Downtown / Alamo Plaza
Ranked #27 of 343 hotels in San Antonio
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87 reviews from our community

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Traveler rating
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Sao Paulo, SP
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
“A "Springhill" with "brand new" facilities”
5 of 5 stars Reviewed December 11, 2012

I stayed at this hotel for a week during a business trip. The facilities seems to have been renovated recently, so there's a sense that everything is new (at least this is my impression).
The structure is like all "Springhills" I was before. The room is pretty nice espacious, with very good bed that provided me with amazing quality of sleep.
The staff are polite and helpful. The common area of the hotel is also good (pool, gym, room for computers, etc), as well as breakfast.
I only suggest to hotel staff for not charging valet parking for long-staying guests, because there are many parking lots in the neighborhood and the customer who does not agree with the price they charge for valet (21 USD / day) may as well put the cars on these places instead leaving it on the hotel.
The highlight for this hotel is the location (2 blocks from the riverwalk, 1 block from the Alamo and 3 blocks from Rivercenter mall). Certainly I'll be staying in this hotel again when returning to
San Antonio.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Shelby twp MI
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Awesome Hotel for your Riverwalk stay”
5 of 5 stars Reviewed December 7, 2012

Came here to see the Riverwalk and the Alamo wanted to experience it in December with all the lights. The hotel was great the staff went out of their way to make us feel welcomed. Everything is within walking distance could not have asked for a better location.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Top Contributor
61 reviews 61 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
85 helpful votes 85 helpful votes
“A pleasant surprise”
5 of 5 stars Reviewed November 13, 2012

We were in town for state marching band competition and had almost 300 people at this hotel - most of whom were students. We checked in at after 11pm and the hotel was wonderful about being quick in getting key-cards to our kids and getting everyone checked into rooms. The desk staff and management were incredibly friendly and accomodating!

The room was suprisingly large and seemed to have recently been remodeled. The separate sleeping area was great for rooms with more than four students. And, the separate sink made it easier for multiple students to get ready at the same time.

As an adult, I expected the hotel to be noisy - and I am a light sleeper. Other than a bit of street noise, I did not hear anything the entire night.

Breakfast the next morning was your usual for a hotel of this level. But, the staff kept all the items full and replenished so we could get a big group through. Also, the lobby is large and had ample area for our group to spread out and get organized before leaving for the day.

I would recommend this for a group - or I'd stay there for any event at the Riverwalk or Alamodome.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
Top Contributor
95 reviews 95 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
“Good hotel, nice rooms”
4 of 5 stars Reviewed November 7, 2012 via mobile

Nice property, rooms nice with separate living and sleeping areas. I've stayed in other SH Suites and although this one is in a decent downtown San Antonio location, it's noisy if your room faces the freeway. Ask for a room facing the downtown area if you want to sleep. Also, ask the front desk to have someone come up and set the AC/fan on so it runs continuously to drown out road noise. Parking is $21/day and is valet, unless you can find a rare space on the street. Breakfast is free and has good variety. Service was friendly and prompt.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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TX
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Job Well Done!”
4 of 5 stars Reviewed November 5, 2012 via mobile

We were in San Antonio for a sporting event for the weekend. The Spring Hill Suites met pretty much all our expectations! The room was nice and clean when we arrived. The bed was very soft, the shower is wonderful-great settings! We had a nice view of downtown San Antonio and the AT&T Center was within walking distance as is the mall and the Riverwalk. The complimentary breakfast was really good...waffle station, fresh fruit, coffee, juice different types of breakfast meats, potatoes and more! Valet parking was $21 a day...but that was the only downside! Other than that we truly enjoyed our stay! Will be returning when we are in the area!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Ryder12 about Springhill Suites by Marriott San Antonio Downtown / Alamo Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Springhill Suites by Marriott San Antonio Downtown / Alamo Plaza

Address: 411 Bowie Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 343 hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The new Springhill Suites by Marriott San Antonio Downtown/Alamo Plaza hotel is right next to the historic Alamo and is only one block away from the San Antonio Riverwalk. It is a brand new 6-story building, offering 118 new designed suites that delivers space, style and inspiring spaces that will enrich every guests travel. The Springhill Suites by Marriott offers complimentary hot breakfast daily, complimentary Wi-Fi throughout the hotel, business center, 24/7 Market, on-site fitness center and outdoor heated pool. Valet parking only $21.00 per day plus tax. ... more   less 
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