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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza: Traveler Reviews

2.5 of 5
422 Bonham, San Antonio, TX 78205
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Ranked #125 of 343 hotels in San Antonio
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52 reviews from our community

    Trip type
Traveler rating
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    2
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Date Rating
Houston, Texas
1 review
“Marriott should not associate its name with Fairfield; this "motel" was a poor choice”
2 of 5 stars Reviewed December 31, 2012

The property was clean, the staff was very helpful. It was close to the Riverwalk but still have to walk a few streets to get to the Riverwalk. They had continental breakfast, muffins and cereals. The breakfast was served in a tiny space, not enough tables, and over crowded with hotel guests. The rooms were way too small; and had no view; because the hotel building was blocked by San Antonio fire fighters. Also the parking was $21 per day, which to me was unreasonable. Their pillows were awfully tiny and uncomfortable. My advice would be to shop around and you will find great deals.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, Texas
Top Contributor
139 reviews 139 reviews
20 hotel reviews
Reviews in 50 cities Reviews in 50 cities
68 helpful votes 68 helpful votes
“For a Marriott property, this was below par.”
3 of 5 stars Reviewed December 29, 2012 via mobile

The good part of this hotel is the location. Walking distance to the Alamo, the riverwalk and downtown. The price for the location is very good.

As far as the rest of the review, average everywhere. The breakfast is well stocked and they replace things quickly so good job there, and the food for being billed as continental was pretty good. But the breakfast area is way too small for the number of people that stay here. We stayed on a Thursday in December and still, chaotic breakfast with nowhere to sit.

The rooms where okay. Basic bathroom and basic bed. The carpet was torn and they had onity locks. Those are the locks that made the news for being able to be broken into. That made me nervous and it was kind of surprising for a Marriott property.

With so many hotel options in San Antonio, i will stay somewhere else next time.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Wyomingdan for San Antonio
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Comfortable property at a fair price”
3 of 5 stars Reviewed November 20, 2012

The property was nice, clean and comfortable. The staff was extremely helpful, proactive and seem to genuinely care about your comfort. They had a good Breakfast selection and kept it well stocked. All in all, it is a great property for the price. The only con to this property is the location. It is right next door to a very popular night club, which results in lots of noise throughout the evening till about 2:30 am. I have no problem with the club itself, just the noise it created. And it may be less noisy on a week day. We were there over a Saturday night.

Room Tip: Request a room with a pool view, this may help reduce the street (club) noise.
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bakeaholic about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Lousy!”
1 of 5 stars Reviewed October 21, 2012 via mobile

Charged my card randomly - will have to wait 3-5 days to return my money! Location is dangerous....hot tub is cold, continental breakfast closed five minutes early while the place was packed and people were still eating. 21.00 for valet is ridiculous. Never cleaned my room, when I pointed it out to the maid she said later because it was lunch time. Worst 4-5 day stay EVER!!! Motel 6 or Econolodge gives you more for your money! Marriott should be ashamed!

Free Internet, AC and comfortable bed is the only perk.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Los Angeles, California
Top Contributor
70 reviews 70 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
“Close but not too close”
5 of 5 stars Reviewed October 13, 2012 via mobile

Great location because it's near the Riverwalk, about two blocks from the Alamo but not that close where you can hear the crowd and feel clustered. The breakfast items are great and the rooms have great beds. Fairly new rooms and clean. The location is about 20 mins from the airport

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
See 2 more reviews by maylee32 for San Antonio
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #125 of 343 hotels in San Antonio
Price Range: $$
Hotel Class:2.5 star (2.5*)
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