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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza: Traveler Reviews

2.5 of 5
422 Bonham, San Antonio, TX 78205
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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Ranked #112 of 343 hotels in San Antonio
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59 reviews from our community

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Traveler rating
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Date Rating
Pinon Hills
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Good place to stay.”
4 of 5 stars Reviewed September 10, 2012

We arrived at our hotel and were greated by a very nice Marriott staff. The location was just what we wanted. Each morning had nice continental breakfast. Only on drawback was the valet, we came in a large truck and they we were unable to park it, so we had to park in a self park across the street. All was good.. except alot of noise on our Friday and Saturday night due to bar on the corner. But was not disappointed in stay at this Marriott, clean, friendly, helpful. Would stay there again...

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Little Elm, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great place to stay”
5 of 5 stars Reviewed August 20, 2012 via mobile

This is a great place to stay. Very close to the highway and the downtown attractions. The room are large, nice and clean. The front desk staff was great. We will definitly stay here everytime we visit.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abilene, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“I recommend this hotel.”
4 of 5 stars Reviewed August 18, 2012 via mobile

We stayed here on short notice Friday night. It's very similar to a Holiday Inn. Rooms were very clean, check inn and out simple, free breakfast, good water pressure and you can't beat the rate. It's no frills but still very good.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston, Massachusetts
Top Contributor
56 reviews 56 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
“San Antonio treasure”
4 of 5 stars Reviewed August 17, 2012 via mobile

My mom husband and I stayed here for two nights. We had a great stay. The front desk staff is extremely friendly and helpful. The room was very clean and had everything we needed. The wifi is free and so is the breakfast. They had quite a few choices which was nice. The pool was pretty good but had limited sun time. The location is great very close to the Alamo and river walk. I couldn't have asked for a better location and price. The only thing we thought was strange was there was no safe or fridge in the room. The only downside was the steep parking cost 21$ per night. I'm sure we could've parked elsewhere close by for cheaper but I didnt want to risk it with a rental car. Overall we had a great stay and would definitely recommend it to others.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Hotel Overbooked, We Got Bumped!”
3 of 5 stars Reviewed July 27, 2012

We booked a 4-night stay for my husband's convention. When we got there, there was no one at the front desk to greet us. When I called out, the attendant came, but did not greet us very warmly, like we had interrupted her or something. She asked for our ID and credit card, and then didn't say a word for a while as she searched her computer. I knew something was wrong because she kept shaking her head. I asked if she had our reservation, and she said yes, but there wasn't a room available. We booked a suite, but ended up in a regular room. I would have given a lower rating except they did try to fix things by discounting our room rate $10 the first night, moving us to the Springhill Suites next door for the rest of our stay, and discounting the rate there $10 a night. They also took us to the Springhill for their deluxe hot breakfast, which was better than the Fairfield's continental breakfast. Kudos to Daniel, one of the managers, that personally walked us over to the Springhill, even carrying some of our luggage! He represented the kind of service I was expecting from a Marriott property. More on Daniel in my next review of the Springhill.

Room Tip: If you're arriving late in the evening, I suggest calling ahead so, hopefully, they will save th...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #112 of 343 hotels in San Antonio
Price Range: $$
Hotel Class:2.5 star (2.5*)
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