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“Good place to stay.” 4 of 5 stars
Review of Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
2.5 of 5 Hotel   |   422 Bonham, San Antonio, TX 78205 (East Side)   |  
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Ranked #88 of 352 Hotels in San Antonio
Pinon Hills
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Good place to stay.”
4 of 5 stars Reviewed September 10, 2012

We arrived at our hotel and were greated by a very nice Marriott staff. The location was just what we wanted. Each morning had nice continental breakfast. Only on drawback was the valet, we came in a large truck and they we were unable to park it, so we had to park in a self park across the street. All was good.. except alot of noise on our Friday and Saturday night due to bar on the corner. But was not disappointed in stay at this Marriott, clean, friendly, helpful. Would stay there again...

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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134 reviews from our community

Traveler rating
    55
    49
    19
    6
    5
See reviews for
37
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4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Little Elm, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 20, 2012 via mobile

This is a great place to stay. Very close to the highway and the downtown attractions. The room are large, nice and clean. The front desk staff was great. We will definitly stay here everytime we visit.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, Texas
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 18, 2012 via mobile

We stayed here on short notice Friday night. It's very similar to a Holiday Inn. Rooms were very clean, check inn and out simple, free breakfast, good water pressure and you can't beat the rate. It's no frills but still very good.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
124 reviews 124 reviews
9 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 17, 2012 via mobile

My mom husband and I stayed here for two nights. We had a great stay. The front desk staff is extremely friendly and helpful. The room was very clean and had everything we needed. The wifi is free and so is the breakfast. They had quite a few choices which was nice. The pool was pretty good but had limited sun time. The location is great very close to the Alamo and river walk. I couldn't have asked for a better location and price. The only thing we thought was strange was there was no safe or fridge in the room. The only downside was the steep parking cost 21$ per night. I'm sure we could've parked elsewhere close by for cheaper but I didnt want to risk it with a rental car. Overall we had a great stay and would definitely recommend it to others.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 27, 2012

We booked a 4-night stay for my husband's convention. When we got there, there was no one at the front desk to greet us. When I called out, the attendant came, but did not greet us very warmly, like we had interrupted her or something. She asked for our ID and credit card, and then didn't say a word for a while as she searched her computer. I knew something was wrong because she kept shaking her head. I asked if she had our reservation, and she said yes, but there wasn't a room available. We booked a suite, but ended up in a regular room. I would have given a lower rating except they did try to fix things by discounting our room rate $10 the first night, moving us to the Springhill Suites next door for the rest of our stay, and discounting the rate there $10 a night. They also took us to the Springhill for their deluxe hot breakfast, which was better than the Fairfield's continental breakfast. Kudos to Daniel, one of the managers, that personally walked us over to the Springhill, even carrying some of our luggage! He represented the kind of service I was expecting from a Marriott property. More on Daniel in my next review of the Springhill.

Room Tip: If you're arriving late in the evening, I suggest calling ahead so, hopefully, they will save th...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lafayette, Louisiana
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 20, 2012

Loved that this hotel is in walking distance from the Alamo and Riverwalk. Staff are very friendly and helpful. Staff at front desk asked what your plans were while staying in San Antonio and we mentioned that we were visiting Six Flags and we were given 1/2 off coupons for tickets. Downside is mandatory valet parking for $21 per day but staff are very quick to fetch vehicle when requested and even help loading and unloading vehicle as needed. FREE breakfast is great with cereals, yogurts, fruit, muffins, hot waffles, etc. I gave this hotel an average rating because of the high parking and the really small room that we had which supposedly sleeps 4 but only had a queen size bed with no option to bring in a roll-away bed or sofa-bed. Bed was not very comfy either.

Room Tip: We were on the 6th floor which didn't have an ice machine. Only odd number floors had ice. If yo...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granbury, Texas
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 18, 2012

Stayed at the Fairfield this past weekend. Check in was a breeze. Room was sparkling and ready. Breakfast gets a little nuts but there is plenty to choose from. So close to the Riverwalk. Price can't be beat, even with the valet charge. All of the hotel staff, from the front desk to the maid service were very friendly and helpful. We will stay here again.

Room Tip: Ask for a room away from the front if you have a problem with noise.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Address: 422 Bonham, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #88 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Number of rooms: 99
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