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All 343 San Antonio hotels

Embassy Suites Riverwalk: Traveler Reviews

3.5 of 5
125 E. Houston St., San Antonio, TX 78205
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88%
Ranked #19 of 343 hotels in San Antonio
Most recent review
5 of 5 stars Reviewed November 9, 2012
Bruce J High Point, North Carolina
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428 reviews from our community

Traveler rating
    241
    137
    28
    13
    9
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Families
159
 
Couples
87
 
Solo
11
 
Business
92
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
High Point, North Carolina
Top Contributor
84 reviews 84 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
“Great Hotel and Great Location”
5 of 5 stars Reviewed November 9, 2012

My wife and I just spent five nights at this hotel. This was the first time I have stayed that long in a hotel without growing tired of it. The rooms are modern and very quiet. The beds are extremely comfortable. The breakfasts in the morning had a wide variety to choose from. We were met each morning in the breakfast area by a very friendly employee named Rudy who we looked forward to seeing each day. We asked one morning if we could take a plate back to the room to warm up leftovers from dinner the previous night. When we finished breakfast, Rudy brought us a tray with two plates, napkins and silverware for us to take to the room. He also made several suggestions as to where to eat if we wanted a change from the tourist restaurants. The location of the hotel is ideal. It is about a five minute or less walk to the loop of the Riverwalk that has all of the restaurants and bars so it was a lot quiter at night than many of the other hotels.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“business traveller / travel arranger”
1 of 5 stars Reviewed November 6, 2012

This is the first hotel I have ever called where I was told by the sales department they would not book a block of nine rooms for three nights with a discount. I have never had that happen before - EVER! They are obviously very proud of their hotel and their prices....and the person in sales I spoke with? A little snotty and not very helpful...

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
Ask texasrockgrrl about Embassy Suites Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Embassy Suites Riverwalk, responded to this review
November 8, 2012
Thank you for your feedback, I am sorry your group was unable to stay at our hotel. We book group rooms with a minimum block of ten rooms per day and I’m sorry our booking policy did not meet your needs. We try hard to make sure all of our guests have a rewarding experience with our hotel and hope that next time you are in the area you will consider staying with us.

Joe Melton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Excellent hotel in a great location”
5 of 5 stars Reviewed November 6, 2012

This hotel was excellent. Very pretty lobby. Valet parking was friendly and accommodating!
The suite was large. The living room was roomy with a bar area as well as a desk. The bath had a pretty walk in shower with all glass enclosure. The bedroom was roomy and bed was comfortable. We stayed 5 nights. I had room service one night and it was great.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaMa2sis about Embassy Suites Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great hotel”
5 of 5 stars Reviewed November 5, 2012 via mobile

We were very pleased with our stay. From the hotel valets to the house keepers and all other staff, they were great. Very friendly and helpful with ideas on places to eat and attractions to see. The location is great. Right beside river walk and a couple blocks from The Majestic Theatre. It's a short walk( about 15-20 mins) to the Alamo and the Tower of Americas. You can park and basically walk to every attraction. Would definitely stay here again.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Spring, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Second Stay and will stay again.”
4 of 5 stars Reviewed November 3, 2012

Room was excellent and service by staff was great. No complaints here. This is the second time we stayed and enjoyed this time much more. The summer is very busy with familes and we enjoyed the hotel more this visit.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask McAfeeTexas about Embassy Suites Riverwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Embassy Suites Riverwalk

Also Known As:
Embassy Suites Riverwalk Hotel
Embassy Suites Riverwalk Hotel San Antonio
Address: 125 E. Houston St., San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotels in San Antonio
#15 Family Hotels in San Antonio
#24 Romantic Hotels in San Antonio
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
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