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“Great Location and Great Staff.” 4 of 5 stars
Review of Embassy Suites Riverwalk

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Embassy Suites Riverwalk
3.5 of 5 Hotel   |   125 E. Houston St., San Antonio, TX 78205 (East Side)   |  
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HHonors Weekend
Ranked #17 of 352 Hotels in San Antonio
Certificate of Excellence 2014
Oklahoma City, Oklahoma
Top Contributor
56 reviews 56 reviews
41 hotel reviews
Reviews in 30 cities Reviews in 30 cities
100 helpful votes 100 helpful votes
“Great Location and Great Staff.”
4 of 5 stars Reviewed September 18, 2011

Stayed here for a 3 day weekend (Thursday - Sunday) with our 2 young kids (2 and 8 months) and we will definitely come back here. Great location on the a quit portion of the Riverwalk and you can walk to the main part in only a few minutes. There are also lots of restaurants and activities right on Houston street. The hotel is very nice and extremely clean. Rooms were nice, but furniture was not that comfortable. Room had small balconies which is always nice. Rooms were decent sized but seemed to be a little smaller than most other Embassy Suites and pull out sofa was only a full size. Had a very small fridge and microwave. Also our room only had one AC vent, so the bedroom was always a lot cooler than the sitting area.
Checkin was easy and fast. Used valet several times and it was easy and fast as well. $27 for valet or across the street is $20 but just in an open parking lot and no in and out. A least with the valet is parked in a garage under the hotel and you can go in and out. Also had room service oen night which was reasonably priced. They brought up complimentary chips and water 5 minutes after we ordered and our dinner in another 30 minutes, and it was good. There is also a Deli and a quickmart type store across the street for snacks or beer.
Breakfast was great and was your typical Embassy Suites cooked to order type spread. The evening reception was great with a good variety of snacks, chips, veggies, cheese, fruit, and a few other hot and cold items for the night. Probably not enough for dinner, but it depends on how much you drink... Oh and they have free Shiner Bock on draft! The reception is great because its 7 nights a week.
Pool was clean and nice but pretty small. Workout room was also nice and new, but pretty small as well.
Every member of the staff was warm and friendly. Everyone from the front desk, valet, bellhop, breakfast and reception crew, housekeeping, and even the person dusting the elevators said hello. The breakfast people were especially helpful as my son left his favorite toy down there and we went back 3 hours later and the lady knew exactly what we were looking for and had it in her pocket.
i think this was the first Embassy Suites that i have ever stayed out where there wasn't a Atrium going up the entire hotel in the middle.
I cant wait to come back and stay here again.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,070 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
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English first
Kansas City, Kansas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2011

Our family had a wondeful stay at this hotel.
The rooms were fabulous, we had a 15th floor riverview. Beware if you are on a lower level you get a nice view of the airconditioner units.
This was one of the nicest ES we have stayed at, and we stay at a lot of them.
The staff was wondeful, pleasent and attentive.
I would love to stay here again.

Room Tip: The riverview rooms are worth the extra money. I don't think the others have a balcony. Be sure...
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Land O Lakes, Florida
Top Contributor
143 reviews 143 reviews
16 hotel reviews
Reviews in 54 cities Reviews in 54 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed September 17, 2011

All Embassy Suites are great. Impressive breakfast included with room, nightly managers receptions with free drinks and snacks and nice suites. LUKE is a great place for happy hour. .50 cent Oysters, 50% off local brews and .99 meat pies. I love the Oysters. Great place for dinner and an incredible kobie burger! I love this hotel, my favorite in San Antonio!

Room Tip: Ask for Riverview side....otherwise you see parking lots....
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryant, Arkansas
Top Contributor
82 reviews 82 reviews
31 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 16, 2011

The courner suites are huge! Spent 4 nights with the family this summer and loved this oasis on the riverwalk.Great staff,good location.A short walk to good food and fun.Trolley pick up right at your doorstep.What else could you ask for in San Antonio.We will be back!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Top Contributor
289 reviews 289 reviews
26 hotel reviews
Reviews in 55 cities Reviews in 55 cities
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed September 15, 2011

Enjoyed a large room with a great view. Microwave oven, refrigerator and balcony with chair. Downside was parking at $27 per night. Even across the street was parking for $20 per night but no in and out privileges. It has a great lobby and excellent food in the morning. This was a good value.

Room Tip: Try to find cheaper parking with in and out privileges.
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  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weslaco, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 15, 2011

The rooms are so spacious, very clean. Staff was very friendly - feels like a very upscale hotel at such a great price. Within walking distance from so much. Highly recommend this hotel!

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neenah, Wisconsin
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2011

Enjoyed our stay at the Embassy Suites Riverwalk. Rooms were large and kept very clean. Front desk staff helpful when requesting extra towels, etc. Breakfast buffet staff were very pleasant. We liked the short walk to the main riverwalk area.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Riverwalk

Address: 125 E. Houston St., San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in San Antonio
#17 Family Hotel in San Antonio
#20 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Riverwalk 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
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Also Known As:
Embassy Suites Riverwalk Hotel San Antonio

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