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TownePlace Suites San Antonio Downtown: Traveler Reviews

2.5 of 5
409 E. Houston Street, San Antonio, TX 78205
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Ranked #12 of 343 hotels in San Antonio
Most recent review
5 of 5 stars Reviewed January 30, 2013
K B Baltimore, Maryland
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207 reviews from our community

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Baltimore, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Awesome Experience”
5 of 5 stars Reviewed January 30, 2013

From making the reservation to checking out, the experience my family had at the TownePlace Suites Downtown was perfect. Because we booked 2 rooms for the week of Christmas to New Year, called the hotel directly to double check all the arrangements and couldn't ask for a friendlier, helpful staff. We arrived way before the normal check in time, and BOTH rooms were ready for us - which was great since I still had so much Christmas present wrapping to do before our kids got in. Rooms were clean, well laid out and plenty enough room. Bathroom was spacious and very clean. Breakfast in the mornings was more than enough with fruit, yogurts, bagels, cereals along with eggs and different side dishes. Plus, location is fantastic. Just 5 min. walk to the Alamo or Riverwalk, 15 min. to Hemisphere Park or Market Square. Valet’s are great – there is a $25 daily fee, and noticed previous review stated cheaper rate for nearby garage, but you can’t leave your vehicle parked overnight and are charged every time you enter/leave. So hotel charge is good. Overall great experience.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask K B about TownePlace Suites San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Pretty Basic - Good Central Location”
4 of 5 stars Reviewed January 27, 2013

We were planning to stay just one night so that we wouldn't have to drive all the way back to Austin after visiting the Alamo with our kids and other relatives. It turns out we stayed for two nights because San Antonio offers so much to see and do.

The rooms were pretty basic, but clean, comfortable and modern. Staff were excellent and really well informed about local things to do and see and willing to share their knowledge in that regard.

The breakfast buffet was your standard hotel chain fare. Of course if you have small kids like ours, this is a good thing. They will always eat yogurt, toast with peanut butter, etc. Personally, if I were travelling alone or as a couple, I would've liked to see more Tex-Mex themed food; refried beans etc.

Nice middle America accommodations.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lori S about TownePlace Suites San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Great location”
4 of 5 stars Reviewed January 20, 2013

Thin walls. Awake most of the night when police raided the hotel room a Ross the hall. Pretty good breakfast but check the milk expiration dates.
Great location for downtown but will probably switch to another Marriott property next time.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask EricWsu about TownePlace Suites San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Clean, good service ... Paper thin walls.”
4 of 5 stars Reviewed January 19, 2013 via mobile

No real complaints. Everything was clean and the service was excellent. Unfortunately, the walls are paper thin. We could hear EVERYTHING going on in the rooms above and below us, as well as the noise from the street. Ended up sleeping with the TV on to drown it all out.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask JagWife2006 about TownePlace Suites San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Most EXCELLENT!!”
5 of 5 stars Reviewed January 8, 2013

I had never heard of this new property in downtown. I booked online for a fantastic rate for 6 nights. They even extended the great rate for New Years Eve!! The entire staff was very kind. The valet service was top notch. Everyone smiled!!! The location is perfect for walking to all downtown tourist sites. 5 min. walk to The Alamo. The rooms are awesome too. All Suites and comfortable bedding with daily housekeeping service!! The complimentary breakfast was good also! I do not think there would be any reason for us to stay anywhere else when we visit SA.

Room Tip: 6th floor with a view of Tower of Americas was really really nice!
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Blane W about TownePlace Suites San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
TownePlace Suites San Antonio Downtown
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Additional Information about TownePlace Suites San Antonio Downtown

Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
Towneplace Suites San Antonio Downtown Hotel
Address: 409 E. Houston Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in San Antonio
#21 Family Hotels in San Antonio
Price Range: $$
Hotel Class:2.5 star (2.5*)
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