From making the reservation to checking out, the experience my family had at the TownePlace Suites Downtown was perfect. Because we booked 2 rooms for the week of Christmas to New Year, called the hotel directly to double check all the arrangements and couldn't ask for a friendlier, helpful staff. We arrived way before the normal check in time, and BOTH rooms were ready for us - which was great since I still had so much Christmas present wrapping to do before our kids got in. Rooms were clean, well laid out and plenty enough room. Bathroom was spacious and very clean. Breakfast in the mornings was more than enough with fruit, yogurts, bagels, cereals along with eggs and different side dishes. Plus, location is fantastic. Just 5 min. walk to the Alamo or Riverwalk, 15 min. to Hemisphere Park or Market Square. Valet’s are great – there is a $25 daily fee, and noticed previous review stated cheaper rate for nearby garage, but you can’t leave your vehicle parked overnight and are charged every time you enter/leave. So hotel charge is good. Overall great experience.