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“If your looking for location and Charm this is it.” 5 of 5 stars
Review of TownePlace Suites San Antonio Downtown

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TownePlace Suites San Antonio Downtown
2.5 of 5 Hotel   |   409 E. Houston Street, San Antonio, TX 78205 (East Side)   |  
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Ranked #29 of 352 Hotels in San Antonio
San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“If your looking for location and Charm this is it.”
5 of 5 stars Reviewed December 30, 2011

From the time you drive up, you know your home. This is the only place I look for when staying downtown. Location and charm, and best of all very nice people who work there. If you get lucky enough you will get best rm in the house, I did. So good luck traveler's this is the TownPlace. happy trails to all.

Room Tip: see more of the city from higher floors
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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320 reviews from our community

Traveler rating
    189
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    30
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Montgomery, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2011

We just completed a freezing 3 day stay at this hotel. Our room thermostat never got over 68 and it was in the 30's at night, the desk clerk said they were trying to conserve and couldn't do anything about it. In addition, we had two families staying in the rooms on either side of us and they must have been together because they let their kids run and scream playing in the hall till almost midnight. Tried calling the front desk and no one answered at 10:30! I finally gave up.

Room Tip: Don't expect too much and you will probably be satisfied
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  • Stayed December 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 23, 2011 via mobile

I have stayed at several different properties from different hotel chains in downtown San Antonio. The Townplace Suites is definitely a GREAT value for the services, location and overall quality of hotel. The rooms were super clean, the amenities are modern and the mini kitchen and medium-sized refrigerator are great. If you need last minute items that you may have forgotten, there is a WALGREENS like two blocks away. If you are staying for an event at the Majestic Theatre...If you want to be right next to the heart of the Riverwalk and the Alamo?? This is the perfect hotel!!!! There is also a great Brazilian restaurant..Texas De Brazil...one block away!...and a Starbucks..like three blocks away...Awesome place...I definitely recommend it to anybody! Whether its a family..with kids...a couple w no kids...whatever the case may be!!!

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 19, 2011

This hotel was very new and everything about it was clean. Walking in town was easy and it is downtown so there is a little noisy, but hello, it is a downtown hotel. All personal were very nice!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2011

Hotel looks as if it has been recently remodeled. The building was an older building in the downtown area, but all the interior looked modern and clean. The room was clean and comfortable. We requested a high floor bedroom, and were not bothered by any traffic or street noise. The hotel was walking distance from many of the downtown venues. The breakfast was not bad, and all the staff were very helpful. The only draw back was that there was no hotel parking. They do however offer a valet service for $23 which was better than finding a parking garage yourself. Overall we had a great stay.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinoso, Spain
Top Contributor
108 reviews 108 reviews
30 hotel reviews
Reviews in 41 cities Reviews in 41 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 9, 2011

We asked for a high floor bedroom after reading other reviews on traffic noise, we got the top floor but could still hear traffic noise and don’t they collect the rubbish early, 3.30am! We did not have the air conditioning on in the room overnight as it was noisy and we are not used to it anyway, but there was still a lot of background noise, not sure if it was the air conditioning units in other rooms we could hear or maybe the central extractor for the bathrooms, but at times during the night the “motor running” sound was very loud.
The bedrooms are a reasonable size, with a desk, settee and footstool and a kitchen area with a sink, full size fridge with freezer box, a microwave, dishwasher and two ring hob; OK for reheating to go box food or preparing simple meals. The beds are comfy, but pillows very soft, one far too low, two too high.
The bathroom was good, no pretence of a bath tub just an oversized shower enclosure, the sink set into a worktop and a good sized storage drawer under the sink, great if you are staying for a few days. The bath towels are a little on the small size.
If you like breakfast go somewhere else even though it is complimentary. There were two trays of different hot food on offer every day but none of it looked appetising. The cereals are/look sugar laden. There was bread and English muffins for toasting but only one toaster which was in a corner along with the spreads and next to them a waffle maker. This seemed to lead to a log jam in a morning with guests trying to make waffles, toast bread and help themselves to spreads queuing and/or bumping into each other. If all you want is toast take the bread to your room and use the toaster in there! The juice was good but the coffee was mediocre. There are cereal bars so if you want to grab and go you can.
There is free wine, beer, tortilla chips and dips available for a couple of hours Monday through to Thursday, good for a pre dinner drink.
Do not come here with a car! You will not need it during your stay, the trolleys stop just outside the hotel and you can get anywhere on those; the Riverwalk is two minutes walk away, the Alamo about the same; and the valet parking is a totally ridiculous price, nearly $25 including tax. Don’t waste your money putting your car away for however many nights you are staying.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Birmingham, Michigan
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 8, 2011

One of the housekeepers stole my coat from the downstairs bathroom and then lied about it. A valet worker found the coat stashed in the kitchen. The management did not apologize or seem overly concerned about this. Even after this happened, they didn't allow an early check-in or follow up with me regarding the incident. I canceled my reservation and found another Marriott.

  • Stayed December 2011, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E. Houston Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Romantic Hotel in San Antonio
#28 Family Hotel in San Antonio
#40 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio

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