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“San Antonio” 5 of 5 stars
Review of Holiday Inn San Antonio North-Hill Country

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Holiday Inn San Antonio North-Hill Country
3.0 of 5 Hotel   |   19280 Redland Road, San Antonio, TX 78258 (Far North Central)   |  
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Ranked #110 of 353 Hotels in San Antonio
Coldspring Tx
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“San Antonio”
5 of 5 stars Reviewed January 21, 2013

I got this hotel on Priceline at a bargain price. The hotel was relatively new, extremely clean (not just the room), staff was really friendly, and the hotel was very quiet. The only "negative" was access to the hotel off Hwy 281 was somewhat difficult (especially southbound) but no fault of the hotel just the design of the highway. Great place to stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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130 reviews from our community

Traveler rating
    71
    35
    12
    8
    4
See reviews for
36
33
14
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • Italian first
  • Spanish first
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English first
Dallas, TX
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 31, 2012

My family stayed at this property 12/27-12/29. Easy check-in & clean rooms. The hotel was fairly quiet, offered an indoor swimming pool, limited dining and an outdoor lounge area. Water stayed warm even with multiple showers going, and bath products are Bath and Body Works, which is always a plus in my book. Great location right off of 281 & 1604, plenty of places to eat and shop within a short distance, and quick access to all major highways and attractions. We got a cheaper rate on another site, so check around for pricing, but we would stay here again for sure.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn San Antonio North-Hill Country, responded to this review, July 24, 2013
Dear piglet0576,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Texas
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 31, 2012

Great experience, one night only with family. Definitely business class hotel so choose wisely if this is for a brief family stay - Holiday Inn Express is far better choice. BUT, this is a clean, new, and well organized hotel for executives and business travel/purposes. Would suggest Terrace on 2nd floor be kept cleaner and neater at all times. Rooms and appearance overall excellent. Difficult entry on Highway 281 the only drawback, but that's not the hotel's fault.

Room Tip: Room facing east have a nice view of treeline.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Top Contributor
54 reviews 54 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

Stayed 2 nights on business, and was very pleased. The staff was helpful, the rooms were comfortable and clean, and the area is great. There is a resturant on site, and many others nearby. It's an "Eco friendly" property, which is nice. I would stay agian.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Isla de Vieques, Puerto Rico
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 19, 2012

This is a great hotel that is well very well maintained. The lobby is very clean and modern, with friendly staff. The room was quite large, and also modern and clean. The bed was exceptionally comfortable and the bathroom had good water pressure and hot water. The hotel also features an indoor swimming pool and hot tub, restaurant and fitness center.

The location is a short driving distance to downtown San Antonio (River Walk, Market Square) and a 10 minute drive from the international airport. We chose to spend our last two nights in Texas here due to its close proximity to the airport, but we found it was also fairly convenient and easy to drive to the downtown area to enjoy the sights. We also drove from the hotel to Alamo Heights to visit the McNay Art Museum without any difficulty.

I would definitely recommend this hotel to friends and would visit again the next time I am in the area. Especially if you want to enjoy all that San Antonio has to offer without paying the prices you pay to stay in the downtown/Riverwalk area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2012

This outstanding property is less then 3 years old and fills all my criteria as a business traveler:

(1) Clean, well maintained property - very modern without being uncomfortable. Quiet location an appropiate distance off of 281. Rooms are spacious for work w/ wireless.
(2) Restaurant with solid, quality entrees. Salmon w/ citrus glaze was something I expect from a higher end joint.
(3) Above average fitness center and spa - although no relationship with a local gym for those wanting more. ** Also is close to San Antonio's popular McAllister Park for runner's.
(4) Truly enjoyable staff.

Traveling year round, this is one of my top properties to stay. It's a no-brainer if you are in this area. Enjoy!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft.Myers, Fl.
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 3, 2012

This hotel is a bit difficult to access from Rt.281 but so is everything . The rooms are clean and comfortable . The staff is professional and met all of my needs. I stayed here about a year ago and my review was similar. We did not use the restaurant.

Room Tip: Rooms facing the rear of the hotel are more quiet.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Antonio North-Hill Country

Address: 19280 Redland Road, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Far North Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#67 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Antonio North-Hill Country 3*
Number of rooms: 111
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Also Known As:
Holiday Inn San Antonio North-Hill Country Hotel San Antonio

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