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Four Points by Sheraton San Antonio Downtown: Traveler Reviews

524 South St. Mary's Street, San Antonio, TX 78205 (Downtown)
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Four Points by Sheraton San Antonio Downtown
Ranked #50 of 343 hotels in San Antonio
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158 reviews from our community

Traveler rating
    81
    42
    19
    8
    8
See reviews for
Families
27
 
Couples
42
 
Solo
11
 
Business
41
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
“great hotel”
4 of 5 stars Reviewed January 11, 2013

great hotel, good location, convenient set up, comfortable.
I can't rate it 5 star due solely to the sound proofing ; hearing neighbours around and above flush their toilets kept our friends' baby up for hours ... the flush is very loud indeed!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Entente-cordiale about Four Points by Sheraton San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DFW
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Made my stay!”
5 of 5 stars Reviewed December 28, 2012

A very good place to Stay in the heart of downtown San Antonio. Riverwalk access is in the next block over - a very short distance away. Hotel is clean and nice and above all very affordable. Remember to add $12 to your room price. You will pay that for parking. There is private parking nearby where you can park for $5 per night. They have a buffet too, but with the riverwalk restaurants so close, I did not try it - and hence, have no comments about it.

The rooms were clean, the staff was courteous and above all I felt safe and comfortable staying at this hotel. I give it a big thumbs up.

Room Tip: I prefer to have a room that overlooks the parking lot. That way I can glance out of the window and...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sailaani about Four Points by Sheraton San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Augustine Beach, Florida
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Great hotel”
5 of 5 stars Reviewed December 9, 2012

Stayed at this hotel last week and it was great! Area was overly busy with a huge convention in town. Staff was great and the rooms are huge. Love the sitting area with the couch and tv. Room was very clean and the breakfast was quick and plentiful. Great location close to the river but without the crazy river prices. First time staying here but will definitely be back.

Room Tip: Upper floor right side of the hotel
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GGM_PGA about Four Points by Sheraton San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
2 helpful votes 2 helpful votes
“River Walk”
5 of 5 stars Reviewed December 9, 2012

I had a great stay at the Four Points. Checkin was a breeze, my room was clean and surprisingly large (essentially a living room and a bedroom in one), and I had a fantastic stay. The hotel is only 2 blocks from the Riverwalk, which is a great way to enjoy the city without having to compete with cars on the street.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Hung D about Four Points by Sheraton San Antonio Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara, México
1 review
“Karina Morales the best service in Four Points San Antonio!”
5 of 5 stars Reviewed November 27, 2012

Mr. Rob Peña:

We had a FANTASTIC STAY!!!

The room was impeccable and very large with a living room and 2 - yes two- TV flat screens!!! I loved that the hotel is 2 blocks from the Riverwalk and very close also from The Alamo: an easy walk down. KingWilliams district is only 2 blocks from the hotel. Pool is simple but lovely.

Karina Morales is a kind person, bilingual and very helpful as well as very professional and friendly.

The breakfast-buffet was great also! I will return ALWAYS to this hotel when visiting San Antonio.


Sincerely

Alberto Paz and Javier Piña

bettopaz@hotmail.com

Karina Morales the best service in Four Points San Antonio!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton San Antonio Downtown

Also Known As:
Four Points By Sheraton San Antonio Downtown Hotel
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
4 Points By Sheraton San Antonio Downtown
Address: 524 South St. Mary's Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Best Value Hotels in San Antonio
#42 Family Hotels in San Antonio
#77 Business Hotels in San Antonio
Price Range: $$
Official Description (provided by the hotel):
The new Four Points by Sheraton San Antonio Downtown puts you in the middle of the city. Located steps from the lovely River Walk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. ... more   less 
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Four Points by Sheraton San Antonio Downtown
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