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“Super place for our family to stay” 4 of 5 stars
Review of SpringHill Suites San Antonio Medical Center/Six Flags

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SpringHill Suites San Antonio Medical Center/Six Flags
3.0 of 5 Hotel   |   11426 IH-10 West, San Antonio, TX 78230 (Northwest Side)   |  
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Free Parking
Ranked #163 of 347 hotels in San Antonio
Texas, United States
Top Contributor
87 reviews 87 reviews
9 hotel reviews
Reviews in 30 cities Reviews in 30 cities
32 helpful votes 32 helpful votes
“Super place for our family to stay”
4 of 5 stars Reviewed December 16, 2012

I would have given this hotel an "excellent" rating, but as we were checking out, and eating breakfast, there was a time-share sales person literally hounding patrons as they came out of the elevator, tried to load their cars and while there were anywhere near the front desk. We even told the manager at the front desk that this would not go over well with us, as we are contributors and we will make not of it in our review.

Beyond this incident on our last morning, the rest of the time there was fine. The room was clean and large enough for our crew. There is a small refrigerator and microwave, so you can save left overs from the restaurant and eat them the next day, or keep your drinks cold without storing them in a cooler with ice. The layout was modern and good. There was a handwash sink in the room with the water closet, and another counter with sink in the room with the shower. Each of these rooms had sliding doors, which while a cool feature to the room, did not affort as much privacy as swing doors with gasketing. Not a deal breaker though. I would stay here again without hesitation.

We swam in the pool, which was small, but perfect for the kids. We had it all to our selves the first night, but there were others there the next two nights. Still not crowded or anythhing. Could use a few more adult chairs and tables.

Breakfast includes hot "scrambled eggs" and a side, such as home fried potatoes, or sausage. There are two waffle makers in the shape of Texas. And there is of course, the usual cereals, muffins, bagels, fruit, yogurt, milk and juices. I put the eggs in quotes because they are not really good eggs. They are frozen and come in more of a crumble style and scramble style. I would call them edible, but not good. Everything else was good.

We also found a fantastic rate for this place, so we could not touch it staying anywhere else. It was close to the medical center, which is why we were in town, and it was also close to relatives.

Room Tip: Tell the desk clerk you want a room facing the parking lot. Should be a little quieter, as it does...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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55 people have reviewed this hotel

Traveler rating
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    9
    13
    4
See reviews for
22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
anywhere
Top Contributor
157 reviews 157 reviews
67 hotel reviews
Reviews in 57 cities Reviews in 57 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 15, 2012

Stayed here several nights on a busines trip. Hotel seems pretty new. Modern design inside the lobby, also rooms have a modern diferent lay out. Had a suite which was all good.& clean. Noise from the highway can be an issue so bring earplugs. Breakfast was the usual but fine. Service was friendly. All 'n all it was OK for me and would stay again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
2 of 5 stars Reviewed November 30, 2012

We were set to arrive for thanksgiving but the hotel was overbooked. We had a reservation for two beds but the hotel was oversold and we were placed in a single king. The hotel was noisy, crowded, and for being a supposedly new property it was stained and worn down. The only bright spot were the two desk agents, Toni and Michael, who were very kind to us and did everything to make us comfortable. As an overall hotel, this place sucked, but the staff was great!

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spanish Fork, Utah
1 review
1 of 5 stars Reviewed November 25, 2012

We went to San Antonio for Thanksgiving week to spend time with family. Because we knew it was going to be a busy week, we booked our hotel back in September for 1 night. The day we were supposed to check in around 2pm we got a voice mail from the receptionist of this hotel saying that we have been moved to another hotel, he left the address but not even the name of the new hotel, an hour before our check in. Of course we are not locals, so we had no idea where this place was. My husband called them back and of course there was no manager to talk to so it was VERY stressful/frustrating. After 3 calls later we decided to just cancel the reservation because of their horrible customer service. Their excuse was that they overbooked, but it's not fair that we had to go through this because of their incompetency and lack of professionalism. I would never consider this hotel ever again!!

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Castle Rock, Colorado
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 6, 2012

I have stayed at this property multiple times this year for business. The first couple of times it was booked solid and the main area was extremely dirty, sticky floors, etc.. This time around things looked better though it is starting to show some age. The room I was in had torn wallpaper and the shower glass could of been cleaned from the last occupants.

We are required to stay here when visiting our company offices for business, they do offer a farily cheap rate and for what you do pay the value is definitely worth the money.

The one thing we all would like is for the hotel to step in and address the ongoing issues with kids running up and down the halls with no supervision and the use of the pool/hot tubs after hours with everyone screaming, dripping on the floor and making the elevators smell terrible.

We did find some really good restaurants close by, Mama Margies we enjoyed at 1am in the morning after working late. They had some good mexican food and are open 24 hours.

Room Tip: Ask for a high floor to eliminate any residual noise.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 17, 2012 via mobile

We stayed here for 3 nights. The hotel was very busy, and we heard a lot of noise as people would walk by the rooms, noise through the walls, etc. I'm in sales and used to traveling, so the noise seemed unusual to me. They were doing a lot of carpet shampooing for some reason while we were there and it made the room smell musty. The hotel's location was also a bit inconvenient to get to, due to its unique location off the highway.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Boston
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 9, 2012

All of the employees that I encountered were very friendly. Despite arriving after 4, the front desk told us there wasn't a room ready for us yet. We didn't wait long, but it was a little surprising. When we arrived in the room (suite with two queen beds), there was only one set of towels. Luckily the maid was still in the hallway and she was happy to give us more. There are two bathrooms in the room. One with a toilet and a (very) small sink, while the other has the tub and a regular sized sink with a counter. I found that bathroom a little dark, which is disappointing because that's where the big mirror is. Beds were comfortable and the shades made the room dark. The pool is ridiculously small. The workout room had two treadmills and two ellipticals. The breakfast buffet was hot and well stocked.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites San Antonio Medical Center/Six Flags

Also Known As:
Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
Springhill Suites San Antonio Northwest/Medical Hotel
Address: 11426 IH-10 West, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#163 Luxury Hotel in San Antonio
#163 Top resorts Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites San Antonio Medical Center/Six Flags 3*
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