We were set to arrive for thanksgiving but the hotel was overbooked. We had a reservation for two beds but the hotel was oversold and we were placed in a single king. The hotel was noisy, crowded, and for being a supposedly new property it was stained and worn down. The only bright spot were the two desk agents, Toni and Michael, who were very kind to us and did everything to make us comfortable. As an overall hotel, this place sucked, but the staff was great!
- Also Known As:
- Springhill Suites San Antonio Northwest/Medical Hotel
- Springhill Suites San Antonio Northwest/Medical Hotel San Antonio
- Reservation Options:
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