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“Great and convenient to Lackland Air Force base” 5 of 5 stars
Review of BEST WESTERN PLUS Atrea Hotel & Suites

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BEST WESTERN PLUS Atrea Hotel & Suites
2.5 of 5 Hotel   |   3635 Crooked Trail, San Antonio, TX 78277   |  
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Stay 2X get $50 gift card
Ranked #3 of 352 Hotels in San Antonio
Certificate of Excellence 2014
1 review
2 helpful votes 2 helpful votes
“Great and convenient to Lackland Air Force base”
5 of 5 stars Reviewed February 18, 2014

The beds were great and the pillows FANTASTIC. 5 NIGHTS for Airman graduation from Lackland. BEST STAFF FROM FRONT DESK TO HOUSEKEEPING, FRIENDLY AND HELPFUL. Breakfast was more than continental always hot and fresh. Great variety. Even a waffle the shape of Texas. Highly recommend to all.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
    266
    75
    17
    4
    4
See reviews for
281
27
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2014

This is the perfect location if you're attending graduation at Lackland Air Force Base! This was our 1st time in Texas and we chose this hotel based on the ratings and it's proximity to the Base. Also, another parent told us they gave a special graduation rate, so I figured I'd check it out. Our visit was from 1/1 to 1/5 and from my phone call to book the room until the day we left we had an awesome experience! The place looked modern and was clean, the staff was always pleasant and attentive. We requested extra pillows and towels and the response time was prompt! Plus every morning they served a pretty nice complimentary breakfast every morning, served nice and early for the Air Force families! I would definitely recommend staying here!

Stayed February 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairview, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2014

If traveling to Lackland for BMT graduation this is a good choice, the rooms are very clean and well appointed, reasonably priced, only a short hop to the base, and the staff is well versed in the activities, the only shortcoming may be breakfast if you're staying for any period, but it's adequate and in line with offerings of the same type elsewhere, we stayed six days and would not hesitate to do so again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barto, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 13, 2014

We booked our stay here because I wanted to stay near Lackland AFB for my nephew's graduation BMT. The location was very convenient and only a short drive to the base. All the amenities were top notch, great accommodations, very clean, and the staff was excellent. They were very friendly and willing to accommodate all requests. The continental breakfast had a wide variety of breakfast options.... something for everyone. They even had a convenient bar during evening hours and a very relaxing lobby area to sit and relax. This was my second visit to San Antonio for Lackland's Air Force graduation ceremonies, and I would definitely recommend this hotel to anyone.... hands down.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 12, 2014

This is a great place to stay when attending a Military Graduation at Lackland Air Force Base. It was so close and the staff were great answering our million and one questions. Felt safe, used the pool and hot tub and a hot breakfast every day. The rooms were clean and if we needed anything all we had to do was ask. The price was reasonable as well. We loved it. As mentioned before, some trouble with slow internet but not a huge problem.
Shannon was a huge help with any questions about the base etc. They even have maps and info right there at the desk regarding the Graduation. Thanks to all! If only they could have done something about the cold weather!!

Room Tip: We needed the handicapped room/suite and it was great!
See more room tips
  • Stayed February 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willoughby, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

Excellent hotel and close to Lackland AFB which was our reason for staying there. Felt safe and rooms were very cozy. Staff gave us helpful information about the whole lackland AFB graduation which was extremely helpful.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southington, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2014

This Best western is so close to the air force base It was very easy to get to the base the staff answered all my questions They obtained maps for me They were most helpful with the computer to print boarding passes The rooms are beautiful The breakfasr was wonderful---texa shaped waffles---WOW warm fireplace and a warm atmosphere

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Atrea Hotel & Suites

Address: 3635 Crooked Trail, San Antonio, TX 78277
Phone Number:
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 352 Hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Atrea Hotel & Suites 2.5*
Number of rooms: 77
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