This is a tough review to write. I really wanted to like this hotel - and the staff was energetic and was trying so hard to make this a great hotel. Unfortunately the staff cannot make up for the facility itself.
Having spent my early career working hotels, I saw this property fell victim to a designer that understands designs but not functionality. In my suite, there were two TV's, I turned on one, they both turned - however when I changed the channel only one wuold.
The worst as that I could hear the people upstairs when they walked around. I always knew right where they were in the room. I could hear conversations in the next room and knew when the neighbors took a shower or flushed the toilet. I didn't need to set my alarm clock, I found that I was awaken every morning by someone aruond me needing to get up earlier. This morning I was awakend by neighbor who was clearing his sinuses in his bathroom.
I am surprised that Marriott hasn't learned to establish construction standards and allowed this to happen. Isn't the core of it is feeling like you can escape into your room and get a good night's sleep at the end of the day?
Hats off to the staff that were warm, freindly and did everything they could to make this a great stay.
- Official Description (provided by the hotel):
- Perfect for both business and leisure travelers, the Courtyard Marriott SeaWorld/Westover Hills features a variety of unique amenities combined with an exceptional location. Situated only two miles from the SeaWorld/Aquatica Adventure Park, we are proud to be a Shamu Approved Hotel©. We are also proud to be close to the many Westover Hills corporate campuses. This resort hotel boasts an upscale atmosphere and a convenient shuttle service to nearby locations, including SeaWorld, Wells Fargo, Nationwide, and the shops & restaurants of Alamo Ranch. Our Courtyard offers exceptional business class accommodations with a well-lit work desk, ergonomic chair, and complimentary Internet access. Relax in our unique indoor/outdoor swimming pools and hot tubs, where you can swim right up to our Waves Pool Bar for refreshment, while still keeping cool in the pool! Whatever your needs are, you are sure to enjoy your getaway at the Courtyard Marriott SeaWorld/Westover Hills, the premier hotel on the Highway 151 corridor! ... more less
- Reservation Options:
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- Also Known As:
- Courtyard San Antonio Seaworld/Westover Hills Hotel San Antonio