This was my first experience with an Aloft hotel. I am a fan of W hotels, and Aloft is basically a lower-budget version of the W (they call it 'a vision of W Hotels'). I was arriving on an evening flight into San Antonio airport so this was a convenient option for staying the night near the airport before leaving for Big Bend National Park (a 7 hour dirve) the following morning.
Finding the hotel was a bit of a challenge. It really isn't located on Loop410 (as inidated by its address), instead it fronts onto Blanco Rd, about half-block south of Loop410. There is no large sign to indicate the hotel's presence, it sits back from the road in a retail center such that it doesn't really stand out. (Perhaps I was just tired and not alert?). Once I did find the place it looked new, modern, and welcoming.
The Aloha desk (lobby) served as a central hub for checking in, guest services, the lounge and the snack bar. I liked this set-up - felt very unconventional - it was lively but not too busy. The xyz Bar looked really cool with lots of nice seating areas and a pool table - alas, I was too tired to partake. Check-in was handled quickly and efficiently by a young man at the Aloha desk, he explained where to park my car (in a garage just behind the hotel.) The also had a free airport shuttle bus to/from the hotel.
The theming and look of the public areas was lovely - what I'd expect of a W - lots of unique and playful features. I had requested and was given a room far the elevators (to minimize noise). The room itself was a good size and everything was new, sleek, and modern.
Liked: 1) The set-up of the bathroom - loved the glass shower and showerhead - the bliss products. 2) The large flat screen HD TV, with console for all sorts of electronic devices. 3) Bed and linens were comfortable. 5) Everything was spotless and clean - room, public areas, even the parking garage. 4) The refresh center in the lobby was a nice idea - really good breakfast pastries along with healthier choices - accessible any time of day.
Disliked: 1) A/C Heater couldn't be run on continuous fan mode - so if you ran the heat or A/C it would cycle on/off and this was disruptive to sleep (I prefer the fan to be constantly on at a low level.) 2) The solid glass wall between the shower and bathroom insured that whenever one of us went to use the bathroom during the night, the light would shine right through into the bedroom and wake up any other person who might be asleep. 3) The light switch for the bathroom was paired right next to the switch for the light above the bed, so it was easy to mistakenly turn on the light right above the sleeping person's head when groping for the bathroom light - the hotel seemed desgined to insure that your sleep would be interrupted at least once during the night. 4) Internet connection in the room and lobby kept cutting out - I couldn't stay connected for more than 3 minutes at a time.
Overall I liked the Aloft concept and I will likely return. Just be sure to take some time to learn the light switches(or learn the layout of the room so you can find your way in the dark!) before you go to bed!
- Official Description (provided by the hotel):
- Our hotel's complimentary airport shuttle service is just the beginning of our many amenities. Enjoy comfortable boutique rooms and the popular w xzy bar. ... more less
- Reservation Options:
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- Also Known As:
- Aloft San Antonio Airport Hotel San Antonio