I am a business traveler and I stay at the aloft in Austin often as well as the "W" on Poydrus in New Orleans. This was my first stay at aloft in San Antonio. I have now booked all my stays there through December. (Which is 1 or 2X a month) This hotel is exactly like the one in Austin Domain and I am very happy with the consistency. It is not by the riverwalk, yet not too far of a drive. No parking fees which is a huge plus, tons of restaurants in the area and nice "happening" bar scene last night. Yet when I went to my room after one glass of wine I didn't hear a peep of noise and it was a full on party with a band downstairs! Room VERY clean and simple and I think that's what makes it "clean". No clutter to collect dust or such and smelled great when I walked in. (Unlike many hotels that smell stale when u walk in the room) The girl that checked me in on the 31st around 6pm was super nice and suggested a great authentic Mexican restaurant that was across the freeway when I asked. The manager was very nice when I checked out this morning (Feb 1st) and this is great value to stay here as well. I will be back (obviously) and continue to book at aloft when available. Also wanted to mention I was booked at a different hotel for 2 days and was so disgusted with it checked out after first day and canceled my room and came to aloft. Very happy I did and I will not make that mistake again...

I was in town from Dallas on business and when I arrived at the hotel I was suprised! The bed was comforatble and the staff was really nice. I was not aware they had one in Dallas. I will stay at Aloft every time I visit.

First complaint, when in room 225 the elevator sounded like a shuttle taking off for space every single time it was in use, which as you can imagine was a lot. Made sleep very difficult.

Second, and these are small so I'll compile, water temp was reversed and handle loose on shower. Also, I tried to buy a razor (forgot mine) and all they had was a 'kit' for women. I smelled like "Tropical Mist" all day. Whatever the hell tropical mist is? Anyway, turns out they had plenty of kits for men, it was just that the front desk guy was incompetent and didn't know where to look and failed to restock the display.

Third complaint, every morning for breakfast it was a $hit show. First they were out of juice. Then they found more juice. Then they were out of milk for the coffee. Then they found more milk. Then they were out of yogurts. Then found more yogurt. All of which I pointed out and could have been easily noticed by an attentive Staff member.

Overall, this place has a good shell, but the Staff needs some polishing to pull everything together.

Great ..ultra modern hotel with a very friendly staff. Loved my stay there. Loved the tall ceilings in my room. The bar in the lobby was adequate and there are lot of good restaurants to eat around this hotel. Another big plus is you are only 2 exits away from the airport and you can walk to the alamo draft house and watch a movie. Yes i would recommend it.