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Country Inn & Suites By Carlson San Antonio Airport, TX: Traveler Reviews

3.0 of 5
8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport) (Northeast San Antonio)
Hotel amenities
Country Inn & Suites By Carlson San Antonio Airport, TX
Ranked #25 of 343 hotels in San Antonio
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107 reviews from our community

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Traveler rating
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Seattle
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
183 helpful votes 183 helpful votes
“A true gem of a location, value, quality, and great service.”
5 of 5 stars Reviewed February 26, 2013

I have never stayed here before, but I can see why people rave about this location.

I flew down from SEA on a Sat and decided to spend the night here, rather than drive to my destination that night, which was Corpus Christi. I'm glad I did.

I arrived about 6pm, was warmly received, and my room was excellent. A large suite, plenty of room, a micro and fridge...just about all you could ask for. Walked across the streeet to Chilli's for dinner, but there are plenty of nice restaurants in the area. Locals recommend a place named "Jim's", just a bit past Chilli's, but I did not try it.

If you want somehting quick, there is a McD's a block north, so a traveler who does not have a car does have some options when it comes to food.

I had breakfast at the hotel on Sun morning, and it was quite nice; scrambled eggs (real stuff) bacon, biscuts and gravy, fresh fruit plus the basic buffet offerings. Very nice.

Then I asked for directions to the Alamo and River Walk, things to see in an Antonio...excellent help from the front desk. Saw the sights, back to hotel and checked out...then down to Corpus Christi.

Finished work in CC early, but I was locked into my return flight Tue afternoon. I could have stayed in CC, but I really liked San Antonio, so I drove up late Monday, and checked back in.

Same girl at the front desk, same nice greeting, different room but just as good. I do have to add that the room ths time had the TV missing from the living area of the suite. I called the front desk about this, but they knew about it, and offerd another room. As it was only me, I really could care less, as long as they know that the missing flat screen TV is not my doing.

I guess I have this thing about walking into a just purchased hotel room, finding stuff missing, and being charged for what is gone. But no problems here. I could have changed rooms, as that was offered to me, but the room was fine even with only one TV.

Everything from then on was a repeat from before. Just great service. I wish I had written down the name of the young lady at reception anf the GM I spoke to, great people.

As I had a late flight on tue, asked for a late checkout, and was accomidated, no problem. Really, really understanding management philosophy here..

The bottom line is that I am really impressed with the facilities and staff of this location. It is an airport hotel, but with a lot of options if you do not have a car, and great transportation access if you do. The facilities are top notch; and the staff is excellent; they are helpful in every way.

Your travel needs may vary, but if you want something nice in the San Antonio area, I highly, highly, recommend this location.

As I'm still in San Antionio at the airport, waiting for my flight, I just called the hotel and asked for the info I needed. The great GM I talked with was Margie, and the reception gal with outstanding service was Daniela. Great folks, ask for them if you stay here.

This is a top quality location; great service and excellent staff. It is definitely worth you consideration fot a place to stay in San Antonio.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask drr49 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
We are so glad that you chose to stay with us at Country Inn & Suites Airport San Antonio when you are in the area. Thank you for posting through Advisor, your comments about the Country Inn & Suites Airport San Antonio TX. Its great to hear that we met all your travel needs. Also glad to hear you enjoyed our breakfast and that our staff was able to get you directions to all your destination needs.
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Wilmington, Ohio
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
“Perfect...very accomadating”
5 of 5 stars Reviewed February 17, 2013

We stayed here during the stock show, thought we would only be here one night but changed our minds--staff very accomadating, rooms are great separate couch tv from beds. All newly updated, clean, comfy queen size beds, great breakfast(free). Rates were very reasonable. I would stay here again when in the area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Polly V about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Thank you for posting through Advisor, your comments about the Country Inn & Suites Airport San Antonio TX. There is always so many things going on in San Antonio TX hopefully you will choose us again in the future for your travel needs.
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Perfect hotel by the airport”
5 of 5 stars Reviewed January 22, 2013

This hotel is perfect. Close to the airport, nice business center, full hot breakfast and a bar. What more could you ask for. The rooms are spacious, they have. Refrigerator, microwave and 2 flat screen TV's. I love the hard wired and wireless Internet in the rooms and the fitness center has everything that you need with 5 treadmills, 2 elliptical a, 2 bikes, free weights and a weight machine

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mdfle585 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Very glad to hear that you chose to stay at our hotel, and that you were able to make use of our fitness center. The rooms are larger then most hotels, and the amenities in the rooms are above parr. We hope that you will come back to stay with us soon. Thank you for posting through Advisro, your comments about the Country Inn & Suites Airport San Antonio TX
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Kansas City, Kansas
1 review
1 helpful vote 1 helpful vote
“Manager provided outstanding service”
5 of 5 stars Reviewed January 7, 2013

I was home in Kansas when my wife had to miss her return flight home 1/6/13 because of an acute GI flu which was hitting San Antonio. She needed help and Grace, the front desk manager, went the distance in providing outstanding care for her. After getting her from the airport to the hotel and providing the essential hygiene kit (the airline kept her bag), after Grace was off that evening she picked up a prescription for her. I was comforted that Grace was watching out for my ill wife. (BTW, everything worked out the next day.) Thank you, Grace.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask John_A38815 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Glad to hear your wife had a great experience here at our hotel. I know what its like to have the flu in a strange place. It must have been a relief to you to know that we had someone like Grace helping your wife out with her illness. Thank you for posting through Advisor, your comments about the Country Inn & Suites Airport San Antonio TX. We hope that you can make it down from Kansas once again and stay with us.
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Blacksburg, VA
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
91 helpful votes 91 helpful votes
“Nice Place to Stay in San Antonio”
4 of 5 stars Reviewed January 5, 2013

We were there Dec 29-31. It was a very busy time. I believe it was full both nights.

The person at the front desk was very helpful in giving us directions on how to get to the missions avoiding 281 which was extremely crowded when we drove from Austin.

The only complaint we had,and it wasn't that big, was that there were no cookies put out on the evening of 12/30. The person at the front desk said that they had been busy but would get some baked and put out and call to let us know when they were ready. We never received a call and I checked down at the desk and the cookie container was not out.

We would definitely plan on staying here again it we came back to San Antonio.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Maelrarny for San Antonio
Ask Maelrarny about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Thank you for posting through Advisor, your comments about our Country Inn & Suites Airport San Antonio TX Its very nice to hear from our guests. Also we will have cookies available at all times from here on out..
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Additional Information about Country Inn & Suites By Carlson San Antonio Airport, TX

Also Known As:
Country Inn & Suites By Carlson Hotel
Country Inn & Suites By Carlson Hotel San Antonio
Country Inn And Suites By Carlson
Cambria Suites San Antonio
Address: 8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotels in San Antonio
#25 Family Hotels in San Antonio
#54 Business Hotels in San Antonio
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites San Antonio Airport, an all-suite hotel located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 
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