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Country Inn & Suites By Carlson San Antonio Airport, TX: Traveler Reviews

3.0 of 5
8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport) (Northeast San Antonio)
Hotel amenities
Country Inn & Suites By Carlson San Antonio Airport, TX
Ranked #23 of 343 hotels in San Antonio
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106 reviews from our community

    Trip type
Traveler rating
    72
    18
    8
    5
    3
Date Rating
Wilmington, Ohio
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
“Perfect...very accomadating”
5 of 5 stars Reviewed February 17, 2013

We stayed here during the stock show, thought we would only be here one night but changed our minds--staff very accomadating, rooms are great separate couch tv from beds. All newly updated, clean, comfy queen size beds, great breakfast(free). Rates were very reasonable. I would stay here again when in the area.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Polly V about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Thank you for posting through Advisor, your comments about the Country Inn & Suites Airport San Antonio TX. There is always so many things going on in San Antonio TX hopefully you will choose us again in the future for your travel needs.
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Perfect hotel by the airport”
5 of 5 stars Reviewed January 22, 2013

This hotel is perfect. Close to the airport, nice business center, full hot breakfast and a bar. What more could you ask for. The rooms are spacious, they have. Refrigerator, microwave and 2 flat screen TV's. I love the hard wired and wireless Internet in the rooms and the fitness center has everything that you need with 5 treadmills, 2 elliptical a, 2 bikes, free weights and a weight machine

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mdfle585 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Very glad to hear that you chose to stay at our hotel, and that you were able to make use of our fitness center. The rooms are larger then most hotels, and the amenities in the rooms are above parr. We hope that you will come back to stay with us soon. Thank you for posting through Advisro, your comments about the Country Inn & Suites Airport San Antonio TX
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Kansas City, Kansas
1 review
1 helpful vote 1 helpful vote
“Manager provided outstanding service”
5 of 5 stars Reviewed January 7, 2013

I was home in Kansas when my wife had to miss her return flight home 1/6/13 because of an acute GI flu which was hitting San Antonio. She needed help and Grace, the front desk manager, went the distance in providing outstanding care for her. After getting her from the airport to the hotel and providing the essential hygiene kit (the airline kept her bag), after Grace was off that evening she picked up a prescription for her. I was comforted that Grace was watching out for my ill wife. (BTW, everything worked out the next day.) Thank you, Grace.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask John_A38815 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Glad to hear your wife had a great experience here at our hotel. I know what its like to have the flu in a strange place. It must have been a relief to you to know that we had someone like Grace helping your wife out with her illness. Thank you for posting through Advisor, your comments about the Country Inn & Suites Airport San Antonio TX. We hope that you can make it down from Kansas once again and stay with us.
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Blacksburg, VA
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
91 helpful votes 91 helpful votes
“Nice Place to Stay in San Antonio”
4 of 5 stars Reviewed January 5, 2013

We were there Dec 29-31. It was a very busy time. I believe it was full both nights.

The person at the front desk was very helpful in giving us directions on how to get to the missions avoiding 281 which was extremely crowded when we drove from Austin.

The only complaint we had,and it wasn't that big, was that there were no cookies put out on the evening of 12/30. The person at the front desk said that they had been busy but would get some baked and put out and call to let us know when they were ready. We never received a call and I checked down at the desk and the cookie container was not out.

We would definitely plan on staying here again it we came back to San Antonio.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Maelrarny about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, General Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
May 8, 2013
Thank you for posting through Advisor, your comments about our Country Inn & Suites Airport San Antonio TX Its very nice to hear from our guests. Also we will have cookies available at all times from here on out..
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Tallahassee, Florida
2 reviews
1 helpful vote 1 helpful vote
“Crime Concerns--dark parking lot, lax security, be careful”
2 of 5 stars Reviewed January 4, 2013

We have stayed at the Country Inn and Suites (and its predecessor) more than once. The hotel is wonderful, but the location is not.

At our most recent stay, our car was broken into. We were lucky it was not stolen, but the locks were broken and it now needs more than $700 in damages. The lot is poorly light, and the two adjoining weed-filled vacant lots, seem now to be a crime incitement. Under previous management we never had problems, but the current security seems lax (non-existent?), and I cannot recommend this hotel, especially to families with children.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Nike111 about Country Inn & Suites By Carlson San Antonio Airport, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie C, Front Office Manager at Country Inn & Suites By Carlson San Antonio Airport, TX, responded to this review
January 7, 2013
I'm very sorry you had this experience at our hotel. We take every precaution to minimize crime on our property and we take guest security very seriously. Unfortunately, as in any urban area, crime is bound to occur. Our staff is very alert, we do nightly grounds patrols, and we work closely with local law enforcement to keep our property as safe as possible.
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Additional Information about Country Inn & Suites By Carlson San Antonio Airport, TX

Also Known As:
Country Inn & Suites By Carlson Hotel
Country Inn & Suites By Carlson Hotel San Antonio
Country Inn And Suites By Carlson
Cambria Suites San Antonio
Address: 8505 Broadway, San Antonio, TX 78217 (Formerly Cambria Suites Airport)
Region: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotels in San Antonio
#26 Family Hotels in San Antonio
#52 Business Hotels in San Antonio
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the new Country Inn & Suites San Antonio Airport, an all-suite hotel located less than half a mile from SAT Airport. We are pleased to provide such convenient amenities as a complimentary hot breakfast, meeting space, free Wi-Fi, heated pool and complimentary shuttle service to San Antonio International Airport. Hotel guests enjoy easy access to nearby golf courses, shopping destinations and local attractions like The Alamo, San Antonio Riverwalk, Morgan's Wonderland and SeaWorld San Antonio. Our hotel's enthusiastic and professional staff is waiting to help make your stay exceptional, so book your online reservation at Country Inn & Suites today! 100% non-smoking hotel. Formerly known as Cambria Suites Airport. ... more   less 
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