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“great staff, good hotel, bit of a walk” 4 of 5 stars
Review of Comfort Suites Alamo/Riverwalk

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Comfort Suites Alamo/Riverwalk
2.5 of 5 Hotel   |   505 Live Oak Street, San Antonio, TX 78202 (East Side)   |  
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SAVE 10% & FREE PARKING!
Ranked #10 of 350 hotels in San Antonio
Mississippi
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“great staff, good hotel, bit of a walk”
4 of 5 stars Reviewed June 10, 2013

We enjoyed our stay here. The front desk staff were very helpful with directions, recommendations. We arrived early in the day of our check in and were allowed to use the free parking which was nice. It was a bit of a walk to the Alamo and back, especially when we were tired but not too bad. We used the shuttle twice (only supposed to take out but the driver did offer to come pick up a very pregnant woman and her family if the called before he got off work) and were very happy with the service. Breakfast was typical -nice but nothing special, although the fresh fruit was always good.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 8, 2013 via mobile

Hotel is brand new and in excellent condition. Rooms are great! The dining room is very nice. Breakfast was good and the staff very friendly. Highly recommend this place. Walking distance to Riverwalk.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 6, 2013

Georgia,Luis,Cory and Melissa were outstanding in their service. Breakfast was fresh
and fabulous, the room was spacious and comfortable. We were a ten minute walk
from the Alamo and the riverwalk. The price was much less than the
big names like Marriott etc. I have nothing but good things to say about this property
David A

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
COUNTRYSIDE
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 29, 2013

We really enjoyed our stay. Our goal was to see the river walk, the Alamo and the area around the Alamo. We were able to take the shuttle to the river walk and then we walked around town. The walk to the Comfort Suites was short and easy. When we got back we wanted to sit in the jacuzzi but unfortunately it was not working and the pool needed to skimmed of leaves. Otherwise, the stay was perfect.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2013

Comfort Suites - Riverwalk,S.A. proved to match the reviews I used to base my decision. This is what we observed: enjoyed the breakfast, but the afternoon beverage/snacks (5-7pm) really hit the spot for my wife and I. Dining area is very large and nice. Room was comfortable and spacious; however, their pillows are really small. Also, room lighting is a bit sparse. They say heated pool in amenity section....but it was not heated. Spa was not working, but was fixed by the next day. Aside from couple miscues with the pool/spa, we will definitely use this hotel again. The shuttle to Riverwalk every hour, on the hour helped us. Staff was friendly and helpful. Beware, they automatically charge your account $1.50/day for the safe in the room. You have to tell them when you check out that you didn't use it to get them to remove the charge. Overall, nice hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
5 of 5 stars Reviewed May 29, 2013

We went to San Antonio for the weekend and this hotel was a great find. Even though its a little walking distance to downtown, it was worth staying there. Hotel is really nice and for the price you can't find a better deal. A plus is the covered parking which was great since it rain so much during the weekend. Hotel staff were excellent and room was quiet even though we were right next to the Interstate.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 28, 2013

I certainly enjoyed the service, Georgia Rios was my hostess and did a great job. She was very friendly and willing to help in anything I needed. Keep it up Georgia! Next time I visit San Antonio I hope I can bring my family to meet you.

Room Tip: Ask for Georgia.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78202
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in San Antonio
#14 Business Hotel in San Antonio
#14 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Official Description (provided by the hotel):
Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, leisure, business, conventions, etc. It is also only 1 mile from the Alamodome. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave & refrigerator. Not to mention, every room includes FREE breakfast & FREE high-speed wireless internet throughout the hotel. We also have a complimentary Manager's Reception Tues-Thurs with FREE wine, beer, and hors d'oeuvres from 5-7pm. Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. This Comfort Suites also has a heated pool, hot tub, (brand new)fitness center, business center, & a putting green. ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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