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“Visiting my Airman!!!” 5 of 5 stars
Review of Comfort Suites Alamo/Riverwalk

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Comfort Suites Alamo/Riverwalk
2.5 of 5 Hotel   |   505 Live Oak Street, San Antonio, TX 78202 (East Side)   |  
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Ranked #12 of 353 hotels in San Antonio
Lawton, OK
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Visiting my Airman!!!”
5 of 5 stars Reviewed February 13, 2013

Absolutely GREAT location for a weekend visit to San Antonio Riverwalk. So relaxing and stress free. Close enough to the Alamo/Riverwalk that we never even used the shuttle that is provided by the hotel. Walked to the River Center mall on more than one occasion as well. Very Clean!! Very Spacious rooms!! The hotel staff was an absolute delight!! Georgia ROCKS your breakfast experience and takes care of you like family!! Can't wait for our next trip to visit our Airman and we will definitely be staying here again!!!

Room Tip: Rooms on the Alamo side don't have as much highway noise. Our room was on the freeway side but i...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
We sincerely appreciate you taking the time to post such positive remarks about our hotel on TripAdvisor, and we are glad to hear that you had such an enjoyable experience at our hotel during your visit to downtown San Antonio. We are happy to hear that you found our location "perfect" for your weekend stay, as we try to compensate for not being directly located on the Riverwalk by providing the limited shuttle (drop-offs only into downtown) to our guests Monday - Saturday from 9am-9pm leaving every hour on the hour while also providing our guests with trolley information which only stops 1 block from our hotel. We are also very glad to hear that our hotel exceeded your expectations with our large, clean rooms along with our free full hot breakfast spread every morning. I will make sure that Georgia as well as the rest of our staff hear about your wonderful comments. Well we hope that you decide to visit your airman soon as we enjoy serving you as well as all of our guests.
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647 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

This is a spotlessly clean hotel conveniently located (walking distance) to the River City Mall, the Riverwalk and the Alamo. It has large comfortable suites and a staff that appreciates your business and shows it by their kindness and helpfulness. The breakfast and dining area is more than adequate. My wife and I have stayed at this hotel several times before and have always found it to be outstanding. This is a great place to go for a one or two night get away with moderate prices.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
We want to thank you for taking to the time to provide us with your positive remarks regarding your recent stay at our hotel. We truly do appreciate all of our guests business and we do our best to demonstrate that by our commitment to a high level of service on a consistent basis. It is encouraging to hear that everything during your stay was exceptional from the room condition to your dining experience during our breakfast/manger's reception. We are very glad to hear that you and your wife have stayed with us several times and we hope that you continue to return, as we will do our best to continue delivering y'all the best customer service possible.
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Windsor, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

We had a great time at this hotel. I short walk to the Riverwalk but the staff was very willing to drive us over and pick us up if requested. There was a manager's wine and cheese from 5 to 7 which excellent. The breakfast was also very good. I would recommend this hotel should you be visiting the area.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
We appreciate you posting your comments about your enjoyable experience at our hotel during your recent visit to San Antonio. I am glad to hear that you had a "great time" during your stay and that you found the Riverwalk to be a short walk away, as many of our guests enjoy this walk as well. We are also glad that you found our complimentary dining options to be more than satisfactory, as we pour a lot of resources into continuously fine-tuning this experience for the guests by providing the best food and service at no extra expense for the guest. Thank you again for your feedback, and we hope to see you again soon!
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FORT WORTH
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 12, 2013

I stayed at this hotel in January for a short trip to visit San Antonio. The accommodations were excellent. Rooms are nice sized and everything was very clean. I also happened to leave my wallet on the stand under the the TV, and on the way back to Fort Worth, someone from the hotel called me to let me know. Unfortunately, I was too far out to return and I was a little concerned that I might not get it back, but to my amazement, the person who called me assured me that they would send it to me. And they did! I left on a Sunday afternoon and received my wallet (WITH EVERYTHING in it) on Wednesday! I would highly recommend this hotel to anyone for the value, the honesty, cleanliness and proximity to everything!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
Thank you for taking the time to write such positive remarks about our hotel based on your recent stay at the Comfort Suites Alamo/Riverwalk. We are glad to hear that you were very satisfied with the size and overall room condition of our suites, as our housekeeping staff works diligently to keep our rooms as clean as possible on a regular basis. Also, we are very happy to hear that you received your wallet promptly after hearing about misplacing it in one of our suites from our staff - I will make sure that our staff is commended for returning your lost wallet - we try our best to make sure all lost items are accounted for and that the owners are contacted quickly after departure. Once again, we appreciate your comments and recommendation, and we hope that you decide to stay with us again in your future travels to downtown San Antonio, TX.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2013

This luxurious hotel is walking distance to the River Walk. Our spacious suite was beautifully decorated, and the beds were extremely comfortable. The lobby and eating area were roomy and gorgeous. What an amazing free breakfast (many hot and cold choices). The outdoor hot tub and pool had a beautiful sitting area. Expect to be greeted by helpful, friendly staff. We found nothing to complain about except that we had to leave after two nights!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
We sincerely appreciate you taking the time to provide us and TripAdvisor with such complementary remarks about your experience staying at the Comfort Suites Alamo/Riverwalk. We are very happy to hear that you found the decor to be "gorgeous" as we tried our best to provide an authentic villa-like feel in the aesthetics of our property during construction. All of the cabinetry in the public space is in fact real Alder wood that was custom made for our kitchen/sundry space, and all the rod iron balconies and chandeliers were designed by the owners and imported from Mexico. Most importantly, we are very pleased to hear that you were always greeted by our staff in a very friendly, helpful manner. We are sorry to hear that you had to leave after only two nights, but we would love to have you stay with us again in your future travels to San Antonio - so don't hesitate to visit us again soon!
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Katy, Texas
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 5, 2013

I have stayed at this hotel twice now while visiting San Antonio. This is by far the best hotel(I stayed at hotel valencia) and the staff are simply amazing. The rooms are spacious and were clean both times we visited. For the price, location and the awesome breakfast you simply can not go wrong here, ever. You could not ask for a better group of staff(they're all amazing!!). If you're on the fence just give it a shot and you'll be more than pleasantly surprised. The location is all within walking distance to the riverwalk and alamo. Comfort suites has done an exceptional job and my next visit will again be at this hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
Thank you for providing us with your candid feedback about your very pleasant stay at our hotel in downtown San Antonio, TX. It is very encouraging to hear that our efforts from the owners/management/staff are noticed in the layout and cleanliness of the hotel as well as the level of service provided to you throughout your stay. We are most proud of the consistent positive experiences that you encountered at our hotel during both visits as we do our best to make sure the hotel exceeds our guests needs and expectations during every visit. Thank you for giving our hotel the opportunity to meet your needs versus our larger competitors; and if you decide to visit San Antonio again, we look forward to providing you with the same consistent high-level of service you have experienced in the past. We truly appreciate your comments about our hotel and staff being "Top Notch" and thank you again for posting your feedback online. We hope to see you again soon!
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Chippewa Falls, Wisconsin
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 1, 2013

We picked this Hotel because we saw that it was close to Alamo. We where able to park our car and walk to everything. What we did not know was what a very nice and clean hotel this was. It is a new building and was very clean and the workers here were very friendily. I liked the decor of the breakfast rooms. Be sure to check the platters on the wall. They are very colorful. The breakfast food was a wide variety. Everything was fresh and tasty. The days we choose to be there were very nice warm days and we had good food on the riverwalk. The hotel has a pool and hot tub. The pool was cold but once you got in it was not bad. In the afternoon the pool was in the shade so one could not be in the sun. We also used the exercise room. I'd pick this place again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sulamanchaudhry, Owner at Comfort Suites Alamo/Riverwalk, responded to this review, February 21, 2013
Thank you for taking the time to post your very positive comments on TripAdvisor regarding your recent stay at our hotel. We are in fact only 4 blocks from the Alamo and Riverwalk, and I am glad that you and your family found all of these attractions to be within a comfortable walking distance. Moreover, we are very delighted to hear that you found our property to be very nice and maintained well. We did finish construction and open the hotel in Nov 2008; however, we have been in the process of doing some remodeling, improvements, and deep cleaning at our hotel in order to keep our hotel looking good and the rooms comfortable for the guests. Overall, we are very glad that you decided to stay with us in the end and that you had a very enjoyable experience - we hope you decide to visit San Antonio again soon! Thank you again for your very positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Alamo/Riverwalk

Address: 505 Live Oak Street, San Antonio, TX 78202
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in San Antonio
#13 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Alamo/Riverwalk 2.5*
Official Description (provided by the hotel):
Located only 3 blocks from the historic Alamo, Riverwalk, & Convention Center, this Mediterranean, boutique-style Comfort Suites Alamo/Riverwalk is perfect for everyone & everything - including families, leisure, business, conventions, etc. It is also only 1 mile from the Alamodome. This beautiful property has 89 suites with either 1 king bed or 2 queen beds, and all of the rooms come with a sleeper sofa, microwave & refrigerator. Not to mention, every room includes FREE breakfast & FREE high-speed wireless internet throughout the hotel. We also have a complimentary Manager's Reception Tues-Thurs with FREE wine, beer, and hors d'oeuvres from 5-7pm. Additionally, there is a FREE one-way limited shuttle service that takes guests from our hotel into downtown on Mon-Sat from 9am-9pm; moreover, we do not pick up guests from downtown. This Comfort Suites also has a heated pool, hot tub, (brand new)fitness center, business center, & a putting green. ... more   less 
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Also Known As:
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio

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