Just got back from vacation in San Antonio. We stayed at the Omni for five nights and have to say that it was a decent experience at the hotel. I would not consider this hotel to be 4 star hotel, but more like a 3 star. We ran into just a few inconveniences with the hotel, nothing major, just a couple of things that aggravated us.
First you have to pay for internet service in your room or down stairs, which was like $6.95 for 15 minutes or something. I've stayed at 2 star hotels that offer better services for the internet than that. Second, there wasn't a phone book in the room and we had to call the front desk to get every phone number we needed. Third, we asked for a refrigerator in our room and it wasn't provided upon arrival. The hotel then sent up a banged up refrigerator to use for the week. Finally, the elevators were slow. There were many complaints about the elevators with all the guests there at the Omni. They have four elevators that could work, but only one that wanted to work at one time.
Like I said, they were just minor issues. The staff was great, the location was good. I think we were just expecting more from a 4 star hotel.
- Also Known As:
- Omni San Antonio
- Omni Hotel San Antonio
- San Antonio Omni
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